Servicenow QA

2 weeks ago

Hyderabad, Telangana, India Buzzworks Business Services Full time ₹ 1,04,000 - ₹ 1,30,878 per year

Responsibilities:


• Perform functional, regression, and integration testing of ServiceNow applications

and modules.


• Create, maintain, and execute test plans, test cases, and test scripts.


• Identify, document, and track defects using standard defect management tools.


• Work closely with developers, business analysts, and stakeholders to ensure

quality delivery.


• Validate ServiceNow configurations, customizations, and workflows.


• Participate in agile ceremonies and provide QA updates.

Requirements:


• 6+ years of experience in QA/testing of ServiceNow applications (ITSM, ITOM,

HRSD, etc.).


• Strong knowledge of QA methodologies, STLC, and defect life cycle.


• Hands-on experience with manual testing; automation knowledge (e.g., ATF,

Selenium) is a plus.


• Familiarity with ServiceNow platform and modules.


• Good communication, analytical, and problem-solving skills.

Nice to Have:


• Experience with ServiceNow Automated Test Framework (ATF).


• Knowledge of API testing (Postman, REST).


• ISTQB or other QA certifications.

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