
Activation Executive
1 week ago
Roles and Responsibilities :
- Coordinate with clients to schedule onboarding sessions for new customers.
- Ensure seamless integration of new customers into our platform by activating their accounts and resolving any issues that may arise during the process.
- Provide exceptional customer service to existing and new clients, addressing their queries and concerns in a timely manner.
- Collaborate with internal teams to resolve complex client issues and improve overall customer satisfaction.
Job Requirements :
- 1-4 years of experience in client onboarding or activation roles.
- Strong communication skills with ability to work effectively with diverse groups of people.
- Proficiency in managing multiple tasks simultaneously while maintaining attention to detail.
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