Availability Management
1 week ago
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
Your Role- Responsible for facilitating the creation and distribution of periodic reports for external and internal customers
- Prepares and reviews workpapers for state audits as requested by the state regulators.
- Responsible for the facilitation of reconciliation of items that are out of standard of expected results
- Manage customer reporting setup and changes including Online access
- Effectively work with administrative and operational personnel
- 4 to 6 years experience in Availability Management
- Two-year college degree or material work experience in related field.
- Knowledge and demonstrated use of Microsoft Office products: Excel; Word; PowerPoint; with a particular emphasis on Excel.
- Experience with reporting and query tools; such as SQL; Cognos; Crystal Reports; or Tableau; a plus.
- Continuous improvement and detail-oriented mindset.
- Capgemini emphasizes ITIL-based service management practices, ensuring structured, efficient, and customer-focused service delivery.
- This is ideal for professionals who want to deepen their expertise in ITSM, incident/problem/change management, and service delivery governance.
- Would be working in cutting-edge cloud IT infra technology with high performance capability team
Career Growth & Global Exposure. - Focus on Innovation, Cloud, Security & Automation Inclusive Culture & Strong Support System.
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
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