Functional Consultant- Admin/ Support

Company Description
CloudMoyo is an award-winning and data-driven engineering firm with deep expertise in analytics, application development, digital strategies and generative AI solutions. Our goal is to envision and develop solutions that reinvigorate businesses and build their best futures by propelling digital transformation with resilience. We work alongside various partners, like Microsoft and Icertis, to bring forward robust, inventive, and scalable solutions tailored to your business needs. Our expertise is founded on the efforts of our talented employees, as well as our FIRST with FORTE values we champion.

FORTE means Fairness, Openness, Respect, Teamwork, and Execution. Our values here lead to open and honest conversations that allow for greater collaboration, leading to best-in-class execution that delights our customers. In 2025, we introduced FIRST with FORTE, with the goal to be a Fearless, Innovative, and Resilient organization with Substantial impacts while being a Trustworthy partner.

We pride ourselves on being one of Seattle's Best Places to Work for the past 6 years, earning the #1 rank in both 2021 and 2024 In 2021, we earned the Icertis Partner of the Year Award – FORTE Values, and in 2024 earned the Icertis Highest Delivery NPS Award.

Interested in joining our team? Keep reading

Life at CloudMoyo
Here at CloudMoyo, we are driven by our values of FORTE, which stands for Fairness, Openness, Respect, Teamwork, and Execution. We strongly believe that our expertise is founded on the efforts of our employees, who reflect our FORTE values in their work.

In 2025, we introduced FIRST with FORTE. This addition to our values aligns with our goal to be a Fearless, Innovative, and Resilient organization with Substantial impacts while being a Trustworthy partner. It's an extension of FORTE that focuses on our values as a larger organization, built on great employees.

Our workplace culture is driven by unshakable commitment to building a world-class workplace for all employees, one characterized by meaningful interactions, flat hierarchy, challenging assignments, opportunities to grow with the best in the field, and exciting rewards and benefits.

If you're a talented, hard-working, and fun-loving person looking to grow, then CloudMoyo may be a great fit for your next professional adventure.

Curious about what it's like working at CloudMoyo? Hear from CloudMoyo employees on Glassdoor: check out the reviews.

Working during COVID-19
We Responded To The Covid-19 And Its Impact On Our Lives And Businesses Alike, With a "4 Rings Of Responsibility" Approach. CloudMoyo Employees Worked 100% Remotely During Covid-19. However, We Have Now Adopted a Hybrid Work Environment Post-Covid. Our Four Rings Of Responsibility Include

• Take Care of Self
• Take Care of Family
• Take Care of Community
• Take Care of Business

The Covid-19 pandemic also changed the way we view health and wellness, and from our Four Rings of Responsibility came our WellNest initiative. WellNest emphasizes employees to #TakeCareofSelf, ensuring wellbeing at a physical, emotional, and psychological level. WellNest provides avenues to indulge, collaborate as teams, and help those around you maintain their wellbeing, whether that's pursuing a new hobby, attending a solo experience, or exploring the world with your family.

Job Description

• Participating in implementation-requirement gathering, product configuration & testing and user training.
• Driving the functional requirements and working with Project Manager in implementation
• Contribute towards building and fostering internal consulting capability within Professional Services group.
• Prior Background CLM (Icertis or any other leading CLM) is must and nice to have larger S2P/ Q2P
• Conceptualize and formulate best of breed solutions in close collaboration with business that effectively address key Cloudmoyo Center of Excellence objectives within the bounds of scope, schedule and effort.
• Drive system configuration and deployment activities across multiple engagements.
• Contribute to CloudMoyo product roadmap through active feedback from customers and Cloudmoyo Center of Excellence experience.
• Day to Day COE – capabilities including Consulting, ongoing managed services including Annual Maintenance services and Contrack Business Desk
• Instead of focusing solely on ticketing support, aim for a bold vision that rapidly helps clients achieve greater maturity by providing solutions that go beyond basic problem resolution, fostering long-term growth and success.
• Build relationships with key client decision-makers and act as a trusted advisor for CLM implementation projects.

Qualifications

• 3-5 years of prior experience in implementing Contract Management/Supply Chain applications is highly preferred.
• Experience in full life cycle enterprise application managed services.
• Quick and innovative thinking with the acumen to correctly interpret trends/patterns from available data and formulate effective strategies/actions in achieving set objectives.
• Excellent communication skills (written and oral) with good interpersonal skills and ability to develop and foster peer-to-peer relationships with client counterparts.
• ITIL knowledge / certification along with Service Now knowledge is preferred.
• Ability to advice North American client base

Additional Information

Why Join Us?

• Opportunity to lead and shape the growth of a critical business practice.
• Collaborative and supportive work environment focused on innovation and excellence.
• Competitive compensation package with performance-based incentives.
• Comprehensive benefits, and professional development opportunities.

If you are a motivated sales leader passionate about delivering top-notch staffing solutions, we invite you to join our team and make a lasting impact