Administration Officer

2 days ago

Cochin, Kerala, India Digital Volcano Full time ₹ 2,40,000 - ₹ 3,60,000 per year

Job Description – Admin (Platform Administrator)

Location: Aluva, Kerala

Employment Type: Full-time

About the Role

We are seeking a detail-oriented and proactive Admin (Platform Administrator) to join our team at Silconnect. In this role, you will manage daily administrative operations, support service providers on our platform, and ensure smooth communication between providers, users, and the internal team. Strong communication skills and fluency in English (both written and spoken) are essential. You will also contribute to strategy development by identifying ways to improve workflows, provider engagement, and user experience.

Key Responsibilities:

  • Manage provider registrations and onboard new businesses/services onto the platform.
  • Communicate effectively with providers and users, ensuring queries are resolved quickly.
  • Draft, edit, and proofread content, ensuring clarity and professionalism.
  • Monitor and update service listings to ensure accuracy and compliance.
  • Handle internal communication and coordinate across departments.
  • Maintain digital records, reports, and documentation.
  • Assist in user engagement and respond to customer inquiries.
  • Coordinate with management for task allocation and progress tracking.
  • Ensure smooth operation of ticketing, work allotment, and attendance systems.
  • Contribute to strategic initiatives to improve platform operations and user experience.

Key Skills Required:

  • Communication & Language
  • Excellent English communication (spoken & written).
  • Professional email writing and client interaction.
  • Strong interpersonal skills for provider and user coordination.

Administration & Operations:

  • Task management and workflow coordination.
  • Documentation and record-keeping accuracy.
  • Ability to manage multiple priorities under deadlines.

Technical Skills

  • Proficiency in MS Office / Google Workspace.
  • Familiarity with CRM or online platforms.
  • Comfort with hybrid / digital work tools (Zoom, Slack, ticketing systems).

Strategy & Development:

  • Ability to analyze workflows and suggest improvements.
  • Develop strategies for improving provider engagement and user experience.
  • Support management in planning and executing platform growth initiatives.
  • Identify inefficiencies and recommend process optimizations.

Problem-Solving & Critical Thinking

  • Ability to handle unexpected challenges calmly.
  • Attention to detail while managing sensitive information.
  • Decision-making with minimal supervision.

Additional (Preferred) Skills

  • Experience in client relationship management.
  • Basic understanding of digital marketing or platform growth strategies.

Job Type: Full-time

Pay: ₹20, ₹30,000.00 per month

Education:

  • Bachelor's (Preferred)

Language:

  • English (Preferred)

  • Office Administrator

    3 days ago

    Cochin, Kerala, India Autumn Rooms Full time ₹ 1,20,000 - ₹ 1,80,000 per year

    The Office Administrator will be responsible for overseeing the day-to-day administrative operations of the office, ensuring smooth functioning, handling banking activities, and carrying out tasks as directed by management. This role requires excellent organizational skills, attention to detail, and the ability to manage multiple responsibilities...

  • Office Administrator

    3 days ago

    Cochin, Kerala, India Mdigitz Full time ₹ 1,80,000 per year

    We are a growing IT company delivering innovative solutions . We are seeking a proactive and detail-oriented Office Operations Administrator to oversee day-to-day office operations, ensuring smooth functioning across departments and supporting organizational growth.Qualification : MBA/BBA in Business Administration, Management, or related field.Job Type:...

  • Front Office Administrator

    2 days ago

    Cochin, Kerala, India oxdu Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Role DescriptionThis is a full-time on-site role for a Front Office Administrator located in Kochi. The Front Office Administrator will be responsible for managing front office activities, including receptionist duties and customer service. The Administrator will also handle demo scheduling, administrative assistance, follo up and addressing student...

  • Office Administrator

    1 day ago

    Cochin, Kerala, India Unikom Consultancy Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Responsibilities:Maintain office supplies inventoryCoordinate meetings & eventsManage office operationsProvide administrative support to team membersPrepare reports & presentationsOver time allowanceHealth insuranceSales incentivesPerformance bonus

  • Front Office Administrator

    2 days ago

    Cochin, Kerala, India Upsilon Network Full time ₹ 1,44,000 - ₹ 2,16,000 per year

    Job description: - Front Office Administrator (Female Candidates Only)Pay: 15, ,000.00 per monthPosition OverviewWe are looking for a dynamic and multi-talented individual to join our team as a Front Office Administrator. This unique role requires a blend of strong administrative skills and an engaging on-camera presence. The selected candidate will manage...

  • Office Administrator

    3 days ago

    Cochin, Kerala, India Baker Associates Full time ₹ 1,44,000 - ₹ 2,16,000 per year

    Job Title: Office AdministratorLocation: Cochin, KeralaCompany: Baker & Grey – ELV, IoT, Networking & Automation ExpertsRequisites:Proficiency in MS ExcelGood communication skills – written and spoken (English & Malayalam )Knowledge of basic accounts and office coordinationRetired bank employees are encouraged to applyB.Tech/B.Sc/M.Sc/BCA/MCA candidates...

  • Office Administrator cum Driver

    2 weeks ago

    Cochin, Kerala, India SupportSages Consultancy Services Pvt Ltd Full time ₹ 1,95,000 per year

    Office Administrator cum DriverAbout UsSupportSages has been the preferred vendor for cloud implementation services to companies of allgenres and scales. While primarily being a server management company and having end-to-endknowledge of traditional on-premise and advanced cloud technologies we have evolved into aDevOps Company. Our vision is to be the most...

  • Office Administrator

    3 days ago

    Cochin, Kerala, India quality care physical therapy & rehab centre Full time ₹ 1,80,000 - ₹ 2,50,000 per year

    About usQuality Care Physical Therapy And Rehab centre is conveniently located and serves the entire East Orange, NJ area with its administration office in kochi, Palachuvadu Junction.Our goal is to provide the best care possible for each patient seeking relief from injury or chronic illness. We carry out detailed consultations with each client to determine...

  • System Administrator

    7 days ago

    Cochin, Kerala, India Irohub Infotech Full time ₹ 1,20,000 - ₹ 1,80,000 per year

    Job Role:We are looking for a System Administrator (Fresher) who can also take care of Office Administration and Purchase-related duties.Responsibilities:Basic installation, configuration, and maintenance of computer systems, networks, and software.Provide technical support to staff for hardware and software issues.Assist in managing office administration...

  • Administration Manager

    7 days ago

    Cochin, Kerala, India Avantika Interior Systems Full time ₹ 6,00,000 - ₹ 7,20,000 per year

    Responsibilities:* Manage showroom operations* Ensure office cleanliness & maintenance* Oversee office administration* Coordinate administrative tasks* Maintain confidentiality