Telecalling Executive

2 weeks ago

Mahipalpur DelhiNCR, India Minestack Ventures Private Limited Full time ₹ 4,00,000 - ₹ 6,00,000 per year

Here are the responsibilities and skills required for a Telecaller:

Responsibilities:

1. Making outbound calls to potential customers

2. Introducing products/services to prospective clients

3. Generating leads and setting appointments

4. Responding to customer inquiries

5. Handling customer objections and concerns

6. Meeting sales targets and performance metrics

7. Updating CRM software with call logs and customer interactions

8. Providing excellent customer service

Skills:

1. Excellent communication and interpersonal skills

2. Strong sales and persuasion skills

3. Ability to handle rejection and maintain a positive attitude

4. Good listening and problem-solving skills

5. Ability to work in a fast-paced environment

6. Strong organizational and time management skills

7. Proficiency in CRM software and other telecalling tools

8. Ability to adapt to different customer personalities and needs

9. Strong verbal and written communication skills

10. Goal-oriented and results-driven

Additional skills that can be beneficial:

1. Product knowledge and industry expertise

2. Negotiation and conflict resolution skills

3. Basic computer skills and typing accuracy

4. Ability to work in a team environment

5. Emotional intelligence and empathy

Telecallers play a crucial role in driving sales, generating leads, and building customer relationships.

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