Customer Service Executive

4 days ago

Pune, Maharashtra, India Tata Communications Full time US$ 60,000 - US$ 1,20,000 per year

About The Company
TSC Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications

Job Description Responsible for the equipment's operation and maintenance Fault Identification Isolation configuration alarm and performance or network components to drive network efficiency and availability Ensure efficient and effective technical support to maintain optical transport network

Engineer would be maintaining the optical transport Network of Tata Communications

Responsible for controlling network faults, following up for Root Cause Analysis of Faults, Coordinating for Permanent Corrective Actions with various stake holders and implementation

Operational role which is responsible for delivering results that have direct impact on the achievement of results within Service Assurance

Skills
Good understanding of Various telecom Standards and Protocols Knowledge of SDH DWDM Ethernet technologies

Hands on optical transport equipment preferably Ciena ADVA Huawei Tejas Nokia Strong Working Knowledge on SDH DWDM and OTN technology equipment and network

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