JC Home Delivery Lead A

19 hours ago

Ranchi, Jharkhand, India Reliance Jio Infocomm Limited Full time ₹ 12,00,000 - ₹ 36,00,000 per year
Job Description

Posted Date
04 Nov 2025

Function/Business Area
Sales and Distribution

Location
Ranchi 2 - Kantatoli

Job Responsibilities
  1. Responsible for Jio Home Delivery (JHD) in JC Operation
  2. Manage and supervise various outbound channels to ensure high service levels for JHD customers
  3. Recruit, train & deploy outbound direct sales agents in JC area as per the given target
  4. Monitor refresher training on JHD process and product knowledge to agents
  5. Drive Lead Acceptance & Lead Delivery on day to today basis
  6. Ensure JC Level Master Configurations on JHD platform - Agents, Stores, PIN Codes, Products
  7. JC territory planning to ensure 100 PERCENT manning coverage
  8. Supervise and manage General Trade & Own Store promoters (xDSS) for Home Delivery
  9. Propose improvements to ensure augmented customer experience
  10. Monitor and gather competition/industry plan, initiatives, policies and best practices

Education Requirement
Graduate in any discipline / (MBA or equivalent preferred)

Experience Requirement
Graduate: 4-8 Years / MBA: Min. 2-6 years

Skills & Competencies

  1. Knowledge of managing, supervising direct sales teams of min 8-10 people
  2. Knowledge of product and market
  3. Knowledge of Direct Sales Practices
  4. Team Recruitment Skills
  5. Target orientation
  6. Customer focus

Please update your profile and upload resume to apply.

Location Map: Ranchi 2 - Kantatoli

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