Store Manager

19 hours ago


Kottayam, Kerala, India Thoppil Jewellerry Full time ₹ 5,00,000 - ₹ 15,00,000 per year

Job Description:

We are looking for an experienced and customer-focused Store Manager to oversee the day-to-day operations of our jewelry store in Kottayam. The ideal candidate should have prior experience in jewelry retail management, a strong sense of aesthetics, and excellent leadership skills to drive sales and ensure an exceptional customer experience.

Key Responsibilities:

  • Manage overall store operations, sales performance, and profitability.
  • Supervise and motivate store staff to achieve individual and team targets.
  • Ensure high levels of customer satisfaction through excellent service and relationship management.
  • Oversee inventory control, stock replenishment, and visual merchandising standards.
  • Handle billing, cash management, and daily reconciliation.
  • Monitor store expenses and prepare periodic reports on sales and operations.
  • Maintain compliance with company policies, standards, and security procedures.
  • Train and mentor team members to ensure consistent product knowledge and service quality.

Key Skills & Competencies:

  • Proven experience in jewelry retail management.
  • Strong leadership and people management skills.
  • Excellent communication, sales, and customer service skills.
  • Good understanding of inventory management and merchandising.
  • Proficiency in MS Office and POS systems.

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