Senior Product Manager Supply chain
3 days ago
Role & responsibilities
Senior Product Manager Supplier Order Management
A Day in the Life:
- Develop the overall strategy and roadmap for supplier-facing order management experiences across Partner Home and API integrations.
- Enable suppliers to reliably fulfil dropship orders through clear visibility, insights, and automated workflows.
- Collaborate with Supply Chain, Service, and Partner Support teams to simplify exception handling, incident management, and returns processes.
- Lead the design, rollout, and adoption of performance dashboards and feedback loops to enhance fulfilment speed, accuracy, and quality.
- Work closely with engineering, design, and analytics teams to define user stories, manage the product backlog, and ensure timely, high-quality product releases.
- Act as the voice of the supplier within GST, advocating for scalable solutions that strike the right balance between user experience, operational efficiency, and system performance.
Must-Have Qualifications:
- 8+ years of product management experience, preferably within B2B, e-commerce, or supply chain technology environments.
- Hands-on experience building or optimizing e-commerce or logistics platforms.
- Strong customer empathy and the ability to convert complex operational workflows into simple, intuitive product experiences.
- Excellent analytical and problem-solving skills with a data-driven approach to prioritization and performance tracking.
- Outstanding communication and stakeholder management abilities to align diverse technical and operational teams.
Preferred candidate profile
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