Aesthetic Clinic Manager

5 days ago

Chennai Mysuru Vellore, India Bodycraft Salon Skin Cosmetology Pvt Ltd Full time

We are seeking an experienced and dynamic Clinic Manager to oversee the daily operations of our aesthetic clinic. The ideal candidate will ensure the clinic runs smoothly and efficiently while delivering an exceptional client experience. You will be responsible for staff management, scheduling, inventory control, compliance, marketing support, and overall business development.

Key Responsibilities:

Sales

  • Support in implementing promotional campaigns, events, and partnerships.
  • Monitor aesthetic treatment achieving revenue targets.
  • Upsell and cross sales aesthetic services

Operations Management

  • Oversee the day-to-day operations of the aesthetic clinic.
  • Ensure a clean, organized, and welcoming environment for clients.
  • Manage appointment scheduling systems and front desk operations.
  • Monitor clinic performance and implement improvements.

Staff Management

  • Recruit, train, supervise, and evaluate clinic staff including front desk, aestheticians, and nurses.
  • Organize staff rotas and ensure adequate coverage.
  • Conduct regular team meetings and performance reviews.

Customer Service

  • Ensure the highest level of customer satisfaction and handle client complaints professionally.
  • Maintain confidentiality and sensitivity with all patient information.
  • Monitor and improve client feedback and retention metrics.

Compliance & Quality Control

  • Ensure compliance with all health, safety, and regulatory requirements.

  • Maintain up-to-date licenses, certifications, and insurance.

  • Enforce standard operating procedures and treatment protocols.

Inventory & Supplies

  • Manage inventory levels of skincare products, medical supplies, and clinic materials.
  • Order supplies in a timely and cost-effective manner.

Financial Management

  • Assist in managing budgets, billing, invoicing.
  • Prepare financial and operational reports for management.

Qualifications:

  • Proven experience in a clinic, spa, or medical/aesthetic environment (2+ years preferred).
  • Strong leadership and people management skills.
  • Excellent organizational and multitasking abilities.
  • Exceptional communication and customer service skills.
  • Understanding of aesthetic treatments, skincare products, and clinic equipment.
  • Proficiency in using clinic management software (e.g., Zenoti, Phorest, or similar).
  • Knowledge of relevant health regulations and standards.

Preferred Qualifications:

  • Certification or training in aesthetics, beauty therapy, or healthcare administration.
  • Experience in sales or business development within the beauty/aesthetic industry.

Preferred Industry:- Aesthetic

Work location:- Vellore, Mysure, Chennai

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