Senior Business Analyst

About Us
Zycus, recognized by leading analyst firms in procurement technology, empowers teams to unlock deep value through its comprehensive Source-to-Pay (S2P) solutions. At the heart of our S2P solution is the Merlin Agentic Platform, which orchestrates intelligent AI agents to deliver simplified, efficient, and compliant processes.

The Merlin Intake Agent Offers Business Users Unparalleled Ease Of Use, Increasing Adoption Rates And Significantly Reducing Non-compliant Spending. For Procurement Teams, The Merlin Autonomous Negotiation Agent Handles Tail Spend Autonomously, Securing Additional Savings; The Merlin Contract Agent Helps Draft Compliant Contracts And Reduces Risks By Actively Monitoring Them; And The Merlin AP Agent Further Enhances Efficiency By Automating Invoice Processing With Exceptional Speed And Accuracy.We Are An Equal Opportunity Employer

Zycus is committed to providing equal opportunities in employment and creating an inclusive work environment. We do not discriminate against applicants on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, or any other legally protected characteristic. All hiring decisions will be based solely on qualifications, skills, and experience relevant to the job requirements.

Job Description
We are a global leader in
SAAS procurement software
, specializing in
Source-to-Pay (S2P)
and
Procure-to-Pay (P2P)
solutions for enterprises. Our cutting-edge software helps businesses improve their procurement processes, enhance cost efficiency, and ensure compliance. We are looking for a skilled
Senior Business Analyst
to join our growing team supporting the US Region and contribute to the success of our clients.

Our Senior Business Analyst support implementation projects through data analysis, documentation, configuration testing, and operational readiness activities. Analysts are detail-oriented contributors who ensure quality and efficiency across the delivery process.

Objectives (what You'll Accomplish)

• Configure Zycus Products as per agreed design by consultant
• Prepare and validate data loads, configuration settings, and test scenarios
• Support to document current state processes and client requirements
• Execute system tests and track defects
• Coordinate internal tasks and follow-ups to accomplish configurations / conclude testing observations
• Learn platform capabilities and support consultants with delivery
• Participate in internal continuous improvement drives effectively to scale up the processes, Release Management.

Core Competencies (what you need to know, or potentially quickly learn):

• Attention to Detail: Ensure quality in data, documentation, and testing
• Analytical Thinking: Identify patterns and root causes in data and process gaps
• Adaptability: Quickly learn new tools, processes, and systems
• Communication: Able to work collaboratively and escalate issues appropriately
• Technical Curiosity: Interest in SaaS platforms and digital procurement
• Strong Configuration Knowledge about S2P/S2C/P2P Platform

Shift Requirement: This job requires working with our US customers. Candidate should be willing to work in US Hours.
Job Requirement

Required
Experience & Qualifications (Required, Ideal, Nice-to-have):

• 1–3+ years of experience in consulting, support, or business analysis
• Strong MS Excel and PowerPoint skills
• Clear written and verbal communication

Ideal

• Familiarity with any ERP, procurement, or SaaS systems
• Internships or projects in digital transformation or software delivery
• Nice-to-have:
• Experience using Jira, Wrike, or project collaboration tools

What You Will Gain

• Foundational experience in SaaS solution delivery and consulting
• Exposure to enterprise procurement processes and systems
• Training and mentorship from experienced consultants and project managers
• Opportunities to grow into Consultant, Functional Specialist, or Project Coordinator roles
• Certification opportunities and platform enablement support
• A collaborative, fast-paced environment that accelerates career growth in digital transformation

What We Offer

• Opportunity to work with global Fortune 500 clients in a high-impact, premium support capacity.
• A collaborative and innovative work culture where customer satisfaction is at the heart of what we do.
• Professional growth opportunities with exposure to cutting-edge SaaS procurement technology.
• Competitive compensation and benefits.

About Zycus
Zycus, recognized by leading analyst firms in procurement technology, empowers teams to unlock deep value through its comprehensive Source-to-Pay (S2P) solutions. At the heart of our S2P solution is the Merlin Agentic Platform, which orchestrates intelligent AI agents to deliver simplified, efficient, and compliant processes.

The Merlin Intake Agent offers business users unparalleled ease of use, increasing adoption rates and significantly reducing non-compliant spending. For procurement teams, the Merlin Autonomous Negotiation Agent handles tail spend autonomously, securing additional savings; the Merlin Contract Agent helps draft compliant contracts and reduces risks by actively monitoring them; and the Merlin AP Agent further enhances efficiency by automating invoice processing with exceptional speed and accuracy.