Product Owner

The Product Manager leads the squad, managing the vision, backlog, and day-to-day priorities. They are responsible for achieving key business outcomes by integrating stakeholder perspectives to meet Tribe goals. They define and prioritize requirements in the squad's backlog and approve completed items.

As Product Owner you will be accountable for prioritising the backlog with support from the business. You will build clarity in the product roadmap and the way we measure success across our product.

•    Accountable for the outcome of the Squad's work and ensuring that it meets customer requirements

•    Work with Tribe Lead to define Epics (workload/s delivered within a quarter), coordinating with the Tribe Lead and other Product Owners as required

•    Prioritise backlog, make decisions on what the Squad will deliver; participate in planning and alignment forums within the Tribe

•    Define the scope and vision  for the minimum viable and minimum marketable products based on customer needs, resolving the trade-offs and bridging the gap between customer, business and technology considerations

•    Represent voice of the customer, regularly seeking feedback from users coupled with quantitative data to iterate rapidly

•    Work with team to solve customer problems, create user stories to deliver Epics (workload/s delivered within a quarter)

•    Monitor and track the Squad's successes  (and prioritise work accordingly)

•    Facilitate the Sprint planning to reaffirm priorities and clarify requirements

•    Responsible for unlocking and delivering benefits / efficiencies in the Squad, with assistance of the Squad Members as required

•    Liaise with stakeholders across BT to support delivering efficiencies unlocked by the Squad that need to be delivered into the organisation

•    Recommend and scope the success measures for Epics (workload/s delivered within a quarter)

•  Taught your team how to do their roles more effectively 

•  Managed headcount and departmental costs when cost was under pressure 

•  Undertook a teambuilding exercise and measured your team's motivation & feedback 

•  Managed a low performing team to a successful outcome 

•  Made decisions in ambiguous situations using incomplete information or differing opinions (eg divided  team loyalties or unclear deliverables). 

•  Actively participated in strategy setting sessions 

•  Aligned project plans and objectives with BT strategy and values 

•  Been a spokesperson for others on issues of integrity 

•  To suit the needs of a customer, colleague or client; moved outside of expected process or practice 

•  Worked with people from other business locations or functions 

Looking in:

Leading inclusively and Safely

I inspire and build trust through self-awareness, honesty and integrity.

Owning outcomes

I take the right decisions that benefit the broader organisation.

Looking out:

Delivering for the customer

I execute brilliantly on clear priorities that add value to our customers and the wider business.

Commercially savvy

I demonstrate strong commercial focus, bringing an external perspective to decision-making.

Looking to the future:

Growth mindset

I experiment and identify opportunities for growth for both myself and the organisation.

Building for the future

I build diverse future-ready teams where all individuals can be at their best.

About us

BT Group was the world's first telco and our heritage in the sector is unrivalled.  As home to several of the UK's most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. 

Over the next two years, we will complete the UK's largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband.  Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. 

While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come.  This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK's best telco, reimagining the customer experience and relationship with one of this country's biggest infrastructure companies.  

Change on the scale we will all experience in the coming years is unprecedented.  BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.