Team Leader
2 weeks ago
Job Description
What You Will Do:
Needs to manage in-house Tele calling team headcount), No field collections
Ensuring assigned targets are achieved
Interact with High-Risk customers and get the account resolved.
Needs to coordinate with the Collections Manager and make sure the required process is
followed or implemented
Should have knowledge of Dialer and current dialer tools.
Ensure that the entire tele calling team maintains the required intensity and consistency in
Follow-ups.
What You Will Need to Succeed:
2 to 4years' work experience in managing an in-house tele calling collection process is
required.
Experience in Banking / NBFC / Fintech preferred.
Knowledge of MIS/ Excel is required.
Excellent communication in English and Hindi.
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