Exchange/O365 Adminstrator

Our Company: We're Hitachi Digital, a company at the forefront of digital transformation and the fastest growing division of Hitachi Group. We're crucial to the company's strategy and ambition to become a premier global player in the massive and fast-moving digital transformation market Our group companies, including GlobalLogic, Hitachi Digital Services, Hitachi Vantara and more, offer comprehensive services that span the entire digital lifecycle, from initial idea to full-scale operation and the infrastructure to run it on. Hitachi Digital represents One Hitachi, integrating domain knowledge and digital capabilities, and harnessing the power of the entire portfolio of services, technologies, and partnerships, to accelerate synergy creation and make real-world impact for our customers and society as a whole Imagine the sheer breadth of talent it takes to unleash a digital future. We don't expect you to 'fit' every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us

Role: Exchange/O365 Administrator
Location: Noida (Hybrid)

The role
● Administer and manage Exchange Online services including mail flow, mailbox policies, hybrid configurations, and compliance features.
● Perform mailbox provisioning, distribution group management, and user support across Exchange Online.
● Monitor service health, performance, and availability using Microsoft Admin Center and PowerShell.
● Maintain and optimize mail routing, transport rules, connectors, and spam filtering (EOP & Microsoft Defender for Office 365).
● Implement and enforce security measures such as DKIM, DMARC, SPF, and encryption protocols.
● Support and maintain Exchange Hybrid configurations with on-premises Exchange (if applicable).
● Perform data retention configuration, archiving, legal holds, and compliance reporting in coordination with the compliance team.
● Troubleshoot mail delivery issues, mailbox performance, and access problems across devices.
● Collaborate with security and compliance teams to ensure adherence to policies and regulatory requirements.
● Provide documentation, reporting, and end-user guidance as needed.

What you'll bring:
● Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).
● 6–10 years of experience managing Exchange Online or Exchange Hybrid environments.
● Strong experience with Microsoft 365 Admin Center and Exchange Online Admin Center.
● Proficiency in PowerShell scripting for mailbox administration, reporting, and automation.
● Familiarity with Microsoft Defender for Office 365, EOP, MFA, Conditional Access, and Azure AD.
● Experience in managing compliance features like retention policies, eDiscovery, and auditing.
● Knowledge of email routing protocols (SMTP, DNS, TLS), and security configurations (SPF, DKIM, DMARC).
● Strong problem-solving and troubleshooting skills with a focus on end-user satisfaction.

Preferred Certifications (nice to have):
● Microsoft Certified: Messaging Administrator Associate
● Microsoft Certified: Microsoft 365 Fundamentals (MS-900)
● Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900)

About us: We're a global, 1000-stong, diverse team of professional experts, promoting and delivering Social Innovation through our One Hitachi initiative (OT x IT x Product) and working on projects that have a real-world impact. We're curious, passionate and empowered, blending our legacy of 110 years of innovation with our shaping our future. Here you're not just another employee; you're part of a tradition of excellence and a community working towards creating a digital future #LI-RC

Championing diversity, equity, and inclusion

Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team.

How we look after you

We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We're also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We're always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you'll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.

We're proud to say we're an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.

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