
Operations Support Specialist
2 days ago
Position: Operations Support Specialist (Property Management)
Work Location: Vastrapur, Ahmedabad, Gujarat (100% Onsite)
Work Hours: 6:30 PM – 3:30 AM IST (Night Shift - Monday to Friday)
Head Office: Ontario, Canada
Cab facility for commuting convenience.
Note: During the training period, the schedule will be Monday to Saturday. After successful training, it will transition to a Monday to Friday work week.
Role Overview
We are looking for a detail-oriented and proactive Operations Support Specialist to join our growing team. This role involves coordinating daily cleaning and maintenance activities, supporting on-site teams, and ensuring properties are always guest-ready.
This is a full-time, Ahmedabad-based position requiring excellent English communication skills, strong organizational ability, and a problem-solving mindset.
Key Responsibilities
- Coordinate daily cleaning and maintenance operations to ensure all properties are 100% guest-ready.
- Communicate with cleaners, contractors, and field teams — providing real-time support and sending timely reminders.
- Review and audit property photos/reports for quality assurance.
- Manage supply orders, track inventory, and maintain operational expense records.
- Create, track, and resolve maintenance tickets in ClickUp in a timely and cost-effective manner.
- Process cleaner invoices and assist in preparing monthly client invoicing.
- Maintain updated operational checklists and documentation.
- Provide proactive administrative and operational support to the broader team.
Required Skills & Qualifications
- Strong verbal and written English communication skills.
- Proven ability to coordinate multiple tasks and manage priorities under tight deadlines.
- High level of attention to detail and accountability.
- Proficiency in Google Workspace (Drive, Sheets, Docs) and Microsoft Office.
- Experience using task management tools such as ClickUp, Asana, or Trello good to have
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