Tele Caller Executive
5 days ago
We are looking for a motivated and confident Telecaller to join our team. The role involves handling outbound/inbound calls, explaining products or services to customers, resolving queries, and generating leads or sales. The ideal candidate should have good communication skills and a customer-centric approach.
Key Responsibilities:
- Make outbound calls to potential and existing customers.
- Explain products/services clearly and convincingly.
- Handle inbound customer queries and provide accurate information.
- Maintain records of calls, customer details, and feedback.
- Follow up with customers for closures and confirmations.
- Achieve daily/weekly/monthly call targets.
- Work closely with the sales/support team for smooth coordination.
- Maintain a positive and professional attitude on calls.
Requirements:
- Minimum 12th pass / Graduate preferred.
- Good verbal communication skills in Hindi & English.
- Basic computer knowledge (Excel, typing, CRM usage preferred).
- Ability to handle pressure and meet targets.
- Prior telecalling or customer service experience is a plus.
Key Skills:
- Communication & Listening Skills
- Persuasion & Negotiation
- Customer Handling
- Time Management
- Problem-Solving
Salary:
As per industry standards + Incentives
Job Type: Full-time
Pay: ₹9, ₹15,000.00 per month
Work Location: In person
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