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CN Configuration Advisor

2 weeks ago

Greater Noida, Uttar Pradesh, India IDESLABS PRIVATE LIMITED Full time

  • Minimum 5 years of experience in System Administration

  • Good troubleshooting and Problem

  • solving skills.

  • Proven Knowledge of Microsoft SCCM including deployment, expansion, installation, management, monitoring, and administration

  • Good hand- on experience on Windows Platform with 2003/2008/2012/2016 operating systems

  • Enterprise Level Security patch management

  • Working knowledge of technical patching using tools like WSUS, SCCM

  • Troubleshoot Deployment Queues, and performance issues of SCCM

  • Diagnosing performance issues on SCCM using Windows diagnostic tools.

  • Complies with all company policies and procedures

  • SCCM Engineer (L2) will be responsible for the management and delivery of Windows

  • based services.

  • Perform day- to- day routine tasks as mentioned in the checklist

  • SCCM OS Check, Required Services Check, Events, Application Deployment, Patch Deployment, OS Deployment & monitoring.

  • Prime responsibility is Patch deployment, and application deployment, handling incidents/problems of medium complexity ensuring that SLAs are met and there are no customer complaints and providing reports respective to the same.

  • The individual can handle issues with lot more independence and can suggest and implement service improvement plans. Incumbent identifies and highlights the scope of automation to lead or ManagersRoles and Responsibility:

  • Provides information for Inventory, Application Deployment, and Patch Management.

  • Generate and publish reports

  • Weekly and Monthly.

  • Plan, execute, and report Availability, MIS, Performance, and capacity management of SCCM Infra.

  • Perform Root Cause Analysis for the incidents and handle technical escalations

  • Handle L2/L3 technical escalations w.r.t SCCM.

  • Performance, Availability, and Capacity Management.

  • Install, configure, and administer the SCCM and services on Windows SCCM server systems.

  • Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc.