Senior General Manager

CORE WORK ACTIVITIES

• Growing membership across start-ups, small & medium-sized businesses and large Enterprises, while continuing to support the COWRKS brand and community.
• Meeting or exceeding COWRKS growth targets in the market with a strong ability to lead and scale business.

Developing and implementing standard methodologies in their market to improve lead generation, prospecting, pipeline creation and conversion rates.

• Building & furthering key relationships with Founders, CXO's Corporate Heads of Real Estate, CFOs, Heads of HR and other business leaders.
• Understanding their workspace needs, business performance and expansion plans, identifying how COWRKS can supercharge their business and demonstrating the COWRKS value proposition & the power of the COWRKS Community
• Exceed monthly, quarterly and annual revenue targets for the market.
• Develop key relationships with Decision Makers & Influencers of a plethora of

Large Enterprises including Fortune 500s, Venture Capitalists, and Technology companies.

• Identify how to address decision-makers, influencers and user groups differently based on needs
• Understand target companies- business needs, develop proposals and accurately articulate COWRKS value proposition at the executive level.
• Build and motivate a city revenue team in support of the strategic plan.

Assist and coach team members in all phases of the selling process to achieve agreed-upon targets and performance metrics.

• Support direct reports by participating in and leading prospect meetings and engaging other corporate resources as required to close large and complex deals.
• Ensure operational excellence in the day-to-day management of the business including forecasting, pipeline development, training, hiring, performance management and team collaboration.
• Dedicated approach to drive outbound sales initiative
• Execute outreach strategy surrounding brokers and other real estate partners who refer new members to COWRKS
• Work with various internal teams to drive Enterprise member satisfaction to ensure opportunities for additional business growth.
• Understand market trends, spatial data, real estate micro-markets and demand drivers
• Track competition across geographies and competitor movement across engagement initiatives/events
• Track regulatory changes or public policy initiatives that could open up opportunities or pose threats to growth
• Represent the brand at various conferences/networking events/business development initiatives
• Collaborate with internal teams such as Community, Marketing, Legal, Design, Alliances, etc.

REQUIRED SKILLS SET:

• Entrepreneurial
• Ability to build & develop relationships
• Team builder
• Adept negotiator
• Articulate- Outstanding presentation and negotiation skills
• Ability to perform under stress
• High Emotional Quotient
• Enthusiastic
• Result-oriented
• Experience with conflict management
• Experience with longer sales cycles, and multi-contact, value-based, and consultative selling.
• Track record of overachieving targets in a market-leading business-to-business sales organization.
• Strong executive presence - experience and comfort level working with C-level executives.

BEHAVIORAL ATTRIBUTES

• A self-starter with the ability to act autonomously
• Demonstrated understanding of business and strong commercial acumen
• Ability to understand complex situations and make sound business decisions
• Communicates clearly; Negotiates persuasively; Builds and maintains relationships internally and externally
• Exemplifies Personal Drive and Integrity – Self-motivated and outcome oriented
• Achieves Results; Implements change; has ability to identify and clarify ambiguities; Closure and delivery focused
• Accuracy and attention to detail; has ability to manage several complex or high-profile issues simultaneously
• Confident decision maker
• Excellent written and verbal communication skills
• Ability to work well under pressure and to re-prioritize multiple tasks
• Proven planning and organization skills CANDIDATE PROFILE
• 3 years or above Bachelor's degree.
• 12 years or above work experience
• Strong Customer Service focus and excellent client relationship management is a must.
• Commercial / Office or Capital Markets leasing experience, ideally from IPC/Developer/operator
• Well-versed with Enterprise / SaaS Sales tools or CRM tools