Sr Associate IS Analyst – PromoMats/MedComm

Career CategoryInformation SystemsJob DescriptionJoin Amgen's Mission of Serving Patients

At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you'll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Sr Associate IS Analyst – PromoMats/MedComm

What you will do

In this vital role in the Veeva Vault team you will be responsible for designing, developing, and maintaining software applications and solutions in Amgen's Vault PromoMats and Vault MedComm, that meet business needs and ensuring the availability and performance of critical systems and applications. This role involves working closely with product managers, designers, and other engineers to create high-quality, scalable software solutions and automating operations, monitoring system health, and responding to incidents to minimize downtime.

Roles & Responsibilities:

• Possesses strong rapid prototyping skills and can quickly translate concepts into working code.
• Lead day to day operations and maintenance of Amgen's Amgen's Vault PromoMats and Vault MedComm and its hosted applications.
• Stay updated with the latest trends, advancements and standard processes for Veeva Vault Platform ecosystem.
• Design, develop, and implement applications and modules, including custom reports, SDKs, interfaces, and enhancements.
• Analyze and understand the functional & technical requirements of applications, solutions and systems, translate them into software architecture and design specifications.
• Develop and implement unit tests, integration tests, and other testing strategies to ensure the quality of the software following IS change control and GxP Validation process while exhibiting expertise in Risk Based Validation methodology.
• Work closely with multi-functional teams, including product management, design, and QA, to deliver high-quality software on time.
• Maintain detailed documentation of software designs, code, and development processes.
• Work on integrating with other systems and platforms to ensure seamless data flow and functionality.
• Stay up to date on Veeva Vault Features, new releases and standard processes around Veeva Platform Governance.

What we expect of you

We are all different, yet we all use our unique contributions to serve patients.

Basic Qualifications:

• Master's degree and 1 to 3 years of Computer Science, IT or related field experience OR
• Bachelor's degree and 3 to 5 years of Computer Science, IT or related field experience OR
• Diploma and 7 to 9 years of Computer Science, IT or related field experience

Functional Skills:

Must-Have Skills:

• Experience with Amgen's Vault PromoMats and Vault MedComm, including Veeva configuration settings and custom builds.
• Strong knowledge of information systems and network technologies.
• 6 - 8 years of experience working in global pharmaceutical Industry
• Experience in building configured and custom solutions on Veeva Vault Platform.
• Experience in managing systems, implementing and validating projects in GxP regulated environments.
• Extensive expertise in SDLC, including requirements, design, testing, data analysis, creating and managing change controls.
• Proficiency in programming languages such as Python, JavaScript etc.
• Solid understanding of software development methodologies, including Agile and Scrum.
• Experience with version control systems such as Git.

Preferred Qualifications:

• Familiarity with relational databases (such as MySQL, SQL server, PostgreSQL etc.)
• Proficiency in programming languages such as Python, JavaScript or other programming languages
• Outstanding written and verbal communication skills, and ability to translate technical concepts for non-technical audiences.
• Experience with ETL Tools (Informatica, Databricks).
• Experience with API integrations such as MuleSoft.
• Solid understanding & Proficiency in writing SQL queries.
• Hands on experience on reporting tools such as Tableau, Spotfire & Power BI.

Professional Certifications:

• Veeva Vault Platform Administrator or Equivalent Vault Certification (Must-Have)
• SAFe for Teams (Preferred)

Soft Skills:

• Excellent analytical and troubleshooting skills.
• Strong verbal and written communication skills.
• Ability to work effectively with global, virtual teams.
• Team-oriented, with a focus on achieving team goals.
• Strong presentation and public speaking skills.

Shift Information:

This position requires you to work a later shift and may be assigned a second or third shift schedule. Candidates must be willing and able to work during evening or night shifts, as required based on business requirements.

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we'll support your journey every step of the way.

In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.

Apply now and make a lasting impact with the Amgen team.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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