Sr. Associate IS Analyst

*What you will do*

In this vital role in the Veeva Vault team you will be responsible for designing, developing, and maintaining software applications and solutions in Amgens Vault PromoMats and Vault MedComm, that meet business needs and ensuring the availability and performance of critical systems and applications. This role involves working closely with product managers, designers, and other engineers to create high-quality, scalable software solutions and automating operations, monitoring system health, and responding to incidents to minimize downtime.

Roles & Responsibilities:

• Possesses strong rapid prototyping skills and can quickly translate concepts into working code.
• Lead day to day operations and maintenance of Amgens Amgens Vault PromoMats and Vault MedComm and its hosted applications.
• Stay updated with the latest trends, advancements and standard processes for Veeva Vault Platform ecosystem.
• Design, develop, and implement applications and modules, including custom reports, SDKs, interfaces, and enhancements.
• Analyze and understand the functional & technical requirements of applications, solutions and systems, translate them into software architecture and design specifications.
• Develop and implement unit tests, integration tests, and other testing strategies to ensure the quality of the software following IS change control and GxP Validation process while exhibiting expertise in Risk Based Validation methodology.
• Work closely with multi-functional teams, including product management, design, and QA, to deliver high-quality software on time.
• Maintain detailed documentation of software designs, code, and development processes.
• Work on integrating with other systems and platforms to ensure seamless data flow and functionality.
• Stay up to date on Veeva Vault Features, new releases and standard processes around Veeva Platform Governance.

Basic Qualifications:

• Masters degree and 1 to 3 years of Computer Science, IT or related field experience OR
• Bachelors degree and 3 to 5 years of Computer Science, IT or related field experience OR
• Diploma and 7 to 9 years of Computer Science, IT or related field experience

Functional Skills:

Must-Have Skills:

• Experience with Amgens Vault PromoMats and Vault MedComm, including Veeva configuration settings and custom builds.
• Strong knowledge of information systems and network technologies.
• 6 - 8 years of experience working in global pharmaceutical Industry
• Experience in building configured and custom solutions on Veeva Vault Platform.
• Experience in managing systems, implementing and validating projects in GxP regulated environments.
• Extensive expertise in SDLC, including requirements, design, testing, data analysis, creating and managing change controls.
• Proficiency in programming languages such as Python, JavaScript etc.
• Solid understanding of software development methodologies, including Agile and Scrum.
• Experience with version control systems such as Git.

Preferred Qualifications:

• Familiarity with relational databases (such as MySQL, SQL server, PostgreSQL etc.)
• Proficiency in programming languages such as Python, JavaScript or other programming languages
• Outstanding written and verbal communication skills, and ability to translate technical concepts for non-technical audiences.
• Experience with ETL Tools (Informatica, Databricks).
• Experience with API integrations such as MuleSoft.
• Solid understanding & Proficiency in writing SQL queries.
• Hands on experience on reporting tools such as Tableau, Spotfire & Power BI.

Professional Certifications:

• Veeva Vault Platform Administrator or Equivalent Vault Certification (Must-Have)
• SAFe for Teams (Preferred)

Soft Skills:

• Excellent analytical and troubleshooting skills.
• Strong verbal and written communication skills.
• Ability to work effectively with global, virtual teams.
• Team-oriented, with a focus on achieving team goals.
• Strong presentation and public speaking skills.