Client Success Engineer

3 days ago

Vadodara, Gujarat, India windowmakersoftware Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Key Responsibilities in the role:

Customer Project Management

Ensuring that the order has all the required information and can fulfil the order in the specified timeframe.

Completing the Discovery phase.

Coordinating with the customers and the internal teams to complete the project in a timely manner

Creating Project Plans and sending regular reports to the customers

Customer Service

Receiving calls (whenever requested) and resolving cases escalated by the customers as well as resolving cases escalated by First Level Support

Ensuring we provide solution within an optimal time frame

Logging all activities against the customer account/cases

Ensuring service is paid for

Documenting problem and resolution using Knowledgebase Articles for quick reference/response in future

Creating/Modifying Crystal reports

Training

Planning, packaging and delivering trainings for customers remotely or onsite

Get the customer acclimatised with the workings of Windowmaker (using trials and demos with programs and data on the Terminal Server)

Preparing presentations and videos for the complex options

Training First Level Support

Management

Regular daily/weekly reports to the management

Data Projects

Analyze and create Project specifications

Data Setup based on specifications.

Code/Release Testing and quality assurance

Maintain standards compliance

Experience : 3-4 years

Qualification: B.Tech or B.E in Computer Science with basic computer knowledge and strong skills in MS Excel and SQL, preferably in software

Soft Skills

Analytical, design and troubleshooting

Research and analysis

Excellent communication and interpersonal skills

Ability to accomplish assigned tasks with minimal supervision

Job Type: Full-time

Application Question(s):

  • Current CTC
  • Expected CTC
  • Total Exp

Work Location: In person

  • Client Success Specialist

    2 weeks ago

    Vadodara, Gujarat, India Windowmaker Software Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Purpose:As a Client Success Engineer, you will be responsible for managing customer projects and providing exceptional service to our customers. You will oversee the coordination of internal teams to complete projects within a specified timeframe and ensure customer satisfaction. In addition, you will be responsible for providing technical support,...

  • Opening For Client Success For Baroda

    1 day ago

    Vadodara, Gujarat, India Aptita Services Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Urgent opening for Client Success Location: Vadodara Media Strategy & Optimization2 Paid Media Deliverable management3 Client Servicing

  • Client Success Manager

    1 week ago

    Vadodara, Gujarat, India Windowmaker Software Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Purpose:As a Client Success Manager, you will be responsible for managing customer projects and providing exceptional service to our customers. You will oversee the coordination of internal teams to complete projects within a specified timeframe and ensure customer satisfaction. In addition, you will be responsible for providing technical support,...

  • Client Success Engineer

    1 week ago

    Vadodara, Gujarat, India Windowmaker Software Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Key Responsibilities in the role:Key Responsibilities in the role:Customer Project ManagementEnsuring that the order has all the required information and can fulfil the order in the specified timeframe.Completing the Discovery phase.Coordinating with the customers and the internal teams to complete the project in a timely mannerCreating Project Plans and...

  • Customer Success Manager

    2 days ago

    Vadodara, Gujarat, India Aptita Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Hello connects Looking for - Client Success Account ManagerLocation - BarodaYear's of exp - 3 to 6 YearsCTC - 10 LPALocation - BarodaShift time - Regular ShiftNotice Period - Immediate to 30 DaysJob Description – Account Manager – Client Success Sr. No Roles & Responsibilities1 Media Strategy & Optimization2 Paid Media Deliverable management3 Client...

  • Client Analyst

    5 days ago

    Vadodara, Gujarat, India Numerator Full time US$ 40,000 - US$ 80,000 per year

    We're reinventing the market research industry. Let's reinvent it together.At Numerator, we believe tomorrow's success starts with today's market intelligence. We empower the world's leading brands and retailers with unmatched insights into consumer behavior and the influencers that drive it.The Client Service Analyst provides support to sales teams for data...

  • Client Servicing Executive

    2 weeks ago

    Vadodara, Gujarat, India Rang Digitech LLC Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Join Rang Digitech as a Client Servicing Executive (Digital Marketing)Location:Vadodara, GujaratAre you driven to create meaningful client impact and take digital campaigns to the next level? Rang Digitech is seeking aClient Servicing Executivewho can blend strategy, creativity, and execution, ensuring our USA and UK clients achieve measurable success across...

  • Customer Success Manager

    3 days ago

    Vadodara, Gujarat, India Windowmaker Software Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About Us:Windowmaker Software Limited is a highly esteemed software company in the window and door industry. With over 40 years of experience, we have built a reputation for crafting innovative, industry-leading solutions trusted by customers worldwide. Our expertise and commitment to excellence have established us as a trusted name in the industry.Job...

  • Client Servicing – Branding Manager

    2 weeks ago

    Vadodara, Gujarat, India Dreamsdesign Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Skills:- . Client Relationship Management, Brand Strategy, Marketing Communication, Project Management, Market Research, Creative Problem Solving, Presentation Skills, Budget Management,. Dreamsdesign is a creative powerhouse specializing in IT services, branding, and digital marketing. We empower businesses to elevate their brands through innovative...

  • Mechanical Design Engineer

    3 days ago

    Vadodara, Gujarat, India J & J ENTERPRISES Full time ₹ 5,40,000 - ₹ 7,20,000 per year

    Company DescriptionJ & J ENTERPRISES, based in Vadodara , is a respected organization involved in various engineering projects. The company is dedicated to delivering high-quality solutions and services to meet clients' needs and expectations. At J & J ENTERPRISES, we pride ourselves on our innovative approach and commitment to excellence in every project we...