Transition Manager, OneSource

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Key ResponsibilitiesAccount Management & Client Success

• Program Management: Lead and execute comprehensive account launch strategies for new clients onboarding to the OneSource platform
• Stakeholder Management: Coordinate with internal and external stakeholders throughout the account onboarding process to ensure smooth transitions
• Client Support Planning: Develop and implement structured 3-month support plans tailored to newly onboarded accounts to maximize adoption and success
• Client Satisfaction Monitoring: Conduct quarterly client satisfaction surveys and implement improvement strategies based on feedback

Marketing & Communications

• Content Creation: Develop engaging newsletters for OneSource platform users and stakeholders
• Social Media Management: Execute social media promotion strategies to increase OneSource platform visibility and engagement
• Marketing Materials: Create and maintain communication collaterals and marketing materials for OneSource initiatives

Financial Management & Reporting

• Financial Reconciliation: Perform monthly reconciliation of OneSource financials to ensure accuracy and compliance
• Financial Reporting: Prepare and submit comprehensive financial reports to the Finance department
• Internal Reporting: Maintain and update internal reporting structures and tracking systems
• Transaction Oversight: Ensure accountability for all transaction closures on OneSource from a Procure-to-Pay (P2P) perspective

Project Management

• Central Projects: Lead and contribute to various central projects that support OneSource platform enhancement and business objectives

Location:

On-site –Gurugram, HR

Scheduled Weekly Hours:

40

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements.  We're interested in getting to know you and what you bring to the table

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