Service Engineer

2 days ago


Johar Chowk Mumbai, India 2Coms Consulting Pvt Ltd. Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Job Description Key Responsibilities:

  • Conducting installation, commissioning, troubleshooting, and maintenance of inverters, battery chargers, Permanent Magnet Alternator, and DC-DC converters.
  • Performing diagnostics and repairs both on-site and remotely.
  • Providing technical support and training to customers on product functionality and best practices.
  • Maintaining detailed service records, reports, and documentation using MS Excel and PowerPoint.
  • Coordinating with the R&D and manufacturing teams for product improvements and technical feedback.
  • Ensuring customer satisfaction by resolving issues promptly and effectively, especially with PSU (Public Sector Undertaking) customers, particularly railway clients.
  • Collaborating with the sales and support teams to enhance customer engagement and retention.

Requirements

  • Diploma/ITI in Electrical, Electronics, or a related field.
  • Minimum 2 years of working experience in the service department servicing power electronics/electronics equipment.
  • Strong technical knowledge of inverters, battery chargers, and DC-DC converters.
  • Proficiency in Microsoft Excel, PowerPoint, and documentation tools.
  • Experience in handling PSU customers, preferably in the railway sector.
  • Good communication and problem-solving skills.
  • Willingness to travel for on-site service and customer support.
  • Experience with railway power systems or government contracts.
  • Certification in power electronics or related technical training.


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