Asset Lifecycle Management

3 days ago


Pune, Maharashtra, India Tata Consultancy Services Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Role- Asset Lifecycle Management (Desktops Laptops AVD)Years of Experience - 7 to 10 years

Location - PuneAsset Lifecycle Management (Desktops Laptops AVD)You have minimum 3 to 5 years' experience in pc and/or mobile telephony support

Should have Basic knowledge on Network and Server AdministrationHands on Experience on mounting and unmounting the devices

Should have good knowledge of Windows OS (Windows 10) & MS OfficeShould have good knowledge of hardware (HP, DELL, Lenovo)Excellent customer service, interpersonal, communication and team collaboration skills

Good knowledge of German/English (written and oral)Having excellent administrative skills is key for the job (punctual and meticulous)Quick learner, punctual & interested in the progress of ITThe follow-up and support of the Desktop /Laptop and Mobile DevicesStock and asset management. Providing 2nd line IT support for all our internal departments. Provide guidance, assistance and follow-up on client questions, problems or troubleshooting (hardware and software)Installing and configuring PC's and peripherals on request

Maintaining and improving the customer service and availability

Developing and maintaining documentation for all ICT support related subjects and producing reports as and when required

Providing onsite support during events

Providing trainings / demo's when needed



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