Executive - Quality Assurance

Academic Experience:

• University graduate or equivalent (in the specific area of competence: Chemistry /Microbiology )

Operational Experience:

• Demonstrated analytical background or laboratory exposure (performing analyses in the specific area of competence)
• Knowledge of ISO-17025 and Nestle Metod Validation/Verification guidelines

Purpose:

1) Responsible for managing and organizing laboratory operations of respective section i.e all aspect of analytical related activities including TAT and budget preparation.

2) Executing the first line supervision of laboratory personnel to ensure the analytical works are professionally carried out, to ensure accuracy & reliability of analytical results. Responsible for cross checking and validating the analytical results for release to customer.

3) Developing and maintaining an effective laboratory workforce by constantly improving the work methods and analytical competence of subordinates.

4) Implement and maintain quality system according to the ISO /IEC17025 requirements and the Nestlé Quality System within NQAC Moga.

Roles and Responsibilities

Laboratory Management:

• Team Management, cascading of KPIs & goals
• Implement Safety regulations in the team to ensure a safe working environment for all. Awareness of team on safety zooms.
• Manage the activities of the team, report analytical results to factories/divisions in defined waiting time, ensure correct prioritisation and allocation of work.
• Hands on Experience on analytical methods of respective area
• Instrument troubleshooting, ensure the on time maintenance of equipments as per CMC/AMC plan.
• Manage Inventory and ensure chemical/consumable/Gas cylinders ordering on time. Ontime SES for timely payment.
• To assist Lab Manager to plan and liaise with factories/divisions concerning current and future work. Ensures appropriate and efficient use of NQAC resources (personnel, equipment,Capex and Sundry budget).
• In conjunction with Nestec,assist Lab Manager to identify and evaluate new techniques/methodologies to improve quality/performance of chemistry testing, taking full account of financial impact on the business.
• Technical knoweldge on different techniques (HPLC, LCMSMS,UPLC,Spectrophotometer), methods (specifically for Vitmians & Aflatoxins) and impact on results.
• Drive continous Improvement through implementation of NCE methdology.
• Investigation, root cause analysis and ensure corrective actions for complaints, non conformances, Questionable & Unsatisfactory results through GSTD and other NCE tools.
• Ensure timely and satisfactory response to all customer technical queries received. Manage analytical queries from stakeholders (e.g. Factories, comanufating units, CQA, regulatory etc)
• Ensure timely response to method relaled queries or requirement of comments on various analytical methods i.e. Nestle, official, draft methods by official bodies etc.

Quality system:

• Establish validation files, MU calculation for new and exisiting methods according to Nestle validation standards and ensure accreditation to ISO17025 in accordance with business needs. Keep record of validation data.
• Ensure accreditation of new anlalytes and new matrices. Ensure documentation as per requirement of Management system.
• Ensure updation of relavant Managment procedures and formats
• Appropriate corrective action in the event of adverse analytical results.
• Ensure compliance to Good Laboratory Practice (GLP) policies in NQAC through regular internal/external auditing.
• To ensure Laboratory activities e.g. equipment maintenance Q-Stat and GLP etc are well executed by the team members.
• Drive continous improvement through internal/external verification (Audits)
• Responsible for the impartiality of its laboratory activities and is not influenced under commercial, financial or other pressures to compromise impartiality.
• Maintains Confidentiality of all information obtained or created during the performance of laboratory activities.
• Coach for GSTD

Proficiency: Ensures NQAC chemistry section completes obligations for Proficiency testing against both Nestec and external requirements.

Identify ILCs for different parameters.

Ensuring accurate & ontime results:

• workload planning for ontime analysis
• reports, reviews and authorises the analytical results
• analysis of results including opinions, out of norm notificationsand ensures analytical method monitoring
• development, modification, verification and validation of methods. Updation of Method SOPs on time.
• maintain correct & ontime calibration & preventive maintenace of equipments. Updation of Equipment SOPs, ICPs and Management formats related to equipment.
• Maintenance & updation of Equipment softwares & lab activities related Softwares
• Responsible for conducting vertical method audit as per plan.

LIMS System:

Knowledge of SAP LIMS

knowledge of QC codes, method codes, Downloading of analytical report

Use of regional cockpit

Operational knowledge & troubleshooting of LACES

Result transfer from instruments, QC batches and their archival

Preparation & Management of Consummable types and lots

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