Sales Coordinator

Job description

JOB ROLE: Sales-Co-Ordinator

Company: Big Imports & Gifts

Big Imports and Gifts, also known as BigImpex, is a leading corporate gift supplier established in Mumbai in 2003.

With 150+ team members across BigImpex, Gokaldas Packaging, and Zexcel Medical Communications, we aim for excellence in every partnership.

We specialize in creating innovative and custom-designed products to serve our clients unique needs with the goal of helping our clients build stronger brands through high-quality corporate gifts.

LOCATION: Bandra/ Mumbai

Position Summary:

This position will be responsible for driving import process of goods and materials, ensuring compliance with regulations and optimizing supply chain process.

Job Responsibilities:

1. *Product Sourcing:*

- Research and identify suppliers or manufacturers for products based on client requirements.

- Negotiate with suppliers for best prices and terms, ensuring cost-effectiveness.

- Track and evaluate product quality, availability, and delivery timelines.

2. *Quote Management:*

- Prepare and send a quotation for a large volume of on a daily basis to clients.

- Ensure quotes are accurate, competitive, and align with clients requirements.

- Follow up with clients regarding the status of quotes, ensuring timely responses.

3. *Sample Coordination:*

- Coordinate and arrange for product samples based on client requests.

- Organize sample dispatch and track their deliveries to clients.

- Follow up with clients for feedback on received samples.

4. *Costing and Approvals:*

- Work with internal teams or suppliers to get product costing.

- Ensure timely approval of quotes and product costing from management.

- Update clients with revised or approved costs based on changes in requirements.

5. *Client Communication & Relationship Management:*

- Respond to client queries regarding quotes, orders, and product details.

- Maintain ongoing communication with clients regarding new product offerings or changes in pricing.

- Address any issues or concerns raised by clients and ensure their satisfaction.

- Build and maintain strong relationships with both new and existing clients.

- Inform clients about *in-house manufactured products* and actively encourage them to purchase these products by highlighting their advantages, quality, and pricing.

6. *Order Processing:*

- Process confirmed orders and ensure proper documentation.

- *Load orders into the orders portal* once received, ensuring all details are accurate.

- Monitor the order status and communicate delivery schedules to clients.

- Constantly follow up with the orders team to ensure products are delivered on time and handle any issues during the delivery process.

- Assist with resolving any issues related to order fulfillment.

7. *Market Research & Trend Analysis:*

- Stay updated on market trends, product innovations, and customer preferences.

- Advise clients on new product offerings or alternatives to suit their needs.

8. *Administrative Support:*

- Maintain accurate records of quotes, orders, and client communications.

- Update client databases and ensure accurate filing of contracts and documents.

- Handle any administrative tasks related to sales processes.

9. *Cross-Department Collaboration:*

- Collaborate with logistics, purchasing, and finance teams to ensure smooth operations.

- Assist the sales team in achieving overall business objectives.

Required skills & qualifications:

• Graduate with 2+ yrs. of similar experience.

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Job Type: Full-time

Pay: 20, ,000.00 per month

Benefits:

• Leave encashment
• Provident Fund

Compensation Package:

• Performance bonus

Schedule:

• Day shift

Experience:

• sales coordination: 2 years (Preferred)

Work Location: In person

*Speak with the employer*