
Application Engineer
2 days ago
Job Overview
:
The Application Engineer is responsible for collecting customer demand information within the assigned industry in the India region, providing pre-sales product support, maintaining relationships with technical personnel, researching industry technology trends, supporting industry/product exhibitions/promotions, ensuring customer satisfaction, and assisting the sales team in securing orders.
Key Responsibilities
:
1.Product Promotion and Demand Collection
:
- Collaborate with the sales team to conduct product promotions and technical communications
- Collect customer product demands and competitor information, reporting findings to the company.
2.Technical Relationship Maintenance
:
- Continuously maintain relationships with technical personnel of target clients to understand product selection changes, new product development directions, and other product-related insights.
- Promote the alignment of company's industry products with client needs.
3.Technical Support
:
- Provide comprehensive pre-sales and post-sales support, including explanations of product performance, guidance on product selection, instructions for product trial setup and debugging, and troubleshooting product issues.
4.Product Development
:
- Participate in new product development, from initial definition and project approval to completing relevant product documentation (e.g., project input files, manuals, debugging guides) according to project timelines.
- Review the functionality and performance of new products, and collaborate with clients for testing, verification, and acceptance.
5.Ad-hoc Tasks
:
- Complete other temporary tasks assigned by leadership.
Qualifications
:
Education
:
- Bachelor degree or above in Mechatronics, Automation, Mechanical Engineering, or related fields.
Personality Traits
:
- logical thinking, excellent communication and negotiation skills, and robust problem-solving abilities.
- Good teamwork spirit, meticulous, responsible, able to complete tasks independently, resilient under pressure, and willing to travel.
Essential Work Skills
:
Technical Skills
:
- Familiar with the basic principles of low-voltage inverters and the competitive landscape; understand product performance and related technical parameters.
- Proficient in programming and application of mainstream PLC and touch screen products.
- Strong planning and execution capabilities for daily tasks, ensuring efficient and effective work performance.
- Strong foundation in power electronics technology,
Computer Skills
:
- Proficient in using the company's various office software and network office platforms.
- Familiar with electrical schematic diagrams, CAD, mainstream PLC software, and touch screen software.
Language Requirements
:
- Fluent in Hindi and English.
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