Desktop Support/Laptop Support Engineer

3 days ago

Sector South City II Gurgaon DelhiNCR, India Truetech Services Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Key Skills

  • Bike with valid Driving License (for field support)
  • Laptop Hardware repair experience.
  • Laptop hardware diagnostics (including card-level)
  • Windows OS installation & troubleshooting
  • Outlook/email setup & support
  • Remote support tools (AnyDesk, TeamViewer, etc.)
  • Strong communication & problem-solving abilities

Must Have:

  • Bike with valid Driving License (for field support)
  • Apply now if you're tech-savvy, self-driven, and ready to support users across Gurugram
  • Address user tickets regarding hardware, software and networking
  • Walk customers through installing applications and computer peripherals
  • Ask targeted questions to diagnose problems
  • Guide users with simple, step-by-step instructions
  • Test alternative pathways until you resolve an issue
  • Provide walk-in support, system imaging, hardware troubleshooting, and device redeployment.
  • . Desktop/laptops Support- Hardware, Software, Apps Installs/Setups, printers, phones, network, Windows, UNIX, and Linux systems
  • Primary focus on day-to-day ticket operations for NDC LAB related IT support

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