Ads Account Manager

With millions of customers visiting us every day to find, discover, and buy products, we're obsessed with making the shopping experience the best it can be – and advertising is a part of that experience. We strive to make advertising so relevant that customers welcome it – on Amazon, on mobile devices, and across the web. We put the customer at the heart of everything we do.

If you're obsessed with being a part of digital advertising that informs instead of interrupts; that helps customers deliver great products and brands, not just delivers impressions; and that empowers customers to be decisive, rather than distracts them – then we want you to come join us and make advertising even better.

We are looking for a hands-on, creative, detail-oriented, analytical, and highly-motivated Account manager/ Advertisement sales expert to help scale our growing Advertising program. This person will be responsible for all aspects of Brand's advertising journey on Amazon Advertising including sales, on-boarding and launch of ad campaign by developing and leveraging strong relationships with clients and internal teams. Ensuring seamless execution of smart, effective campaigns, deliver to clients' needs and assist in driving new and repeat opportunities for the business.

To do this, this person needs to be extremely hands on, have a deep understanding of Amazon's advertising products, sales, operational capabilities, as well as the ability to synthesize analysis into a concise and compelling presentation. In addition to working closely with other brand facing teams, this person will interact with product development, technical teams, business teams, advertising agencies and clients.

Key job responsibilities

Own delivery of key business metrics like ad revenue and ad product adoption for multiple categories for Amazon advertising (Sponsored Ads including sponsored brands and video) by leading the account management function

• Team Management - Lead a team of advertiser facing account managers across all activities such as hiring, training, performance management for effective delivery
• Partner with key stakeholders (Sales, Finance, marketing) and serve as a key member of self-serve Advertising team, helping to drive overall Amazon Advertising strategy and business growth with granular focus on metrics and adoptions
• Develop and implement scalable mechanisms and process to ensure quality delivery and work effectively with multiple stakeholders such as advertisers, sales teams, program teams etc.
• Identify and drive automation and process improvement opportunities across Amazon's advertising business
• Develop tools and mechanisms within the team to improve advertising performance overall and work closely with product to integrate such tools within existing platforms
• Dive into the Self-Serve Metrics, develop closed loop processes and SOPs for measuring and enhancing brands advertising experience
• Troubleshoot any technical or implementation issues, collaborating with internal teams to develop quick and sound solutions
• Serve as a source of market intelligence for other areas of the Advertising team (e.g., product development, product marketing, pricing) and assist in the development of best practices and operational efficiencies

• 6+ years of digital advertising and client facing roles with a focus on data analysis experience
• MBA
• Experience analyzing data and best practices to assess performance drivers
• Experience influencing internal and external stakeholders
• Experience with sales CRM tools such as Salesforce or similar software

• 2+ years of mentoring, leading and coaching experience
• Experience working with engineering and product teams to define a product and bring it to market

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