 
						OP/IP Manager
1 week ago
· To supervise the seamless operation of IN/OUT patient department including registration, documentation, and billing
· To capture accurate patient information at registration and throughout IP/OP Patient flow.
· To monitor patients waiting time and to evaluate and act on the bottle-necks.
· Patient grievance handing
· To monitor behavioural standards of the teammates and if required suggest a training program for improvements of soft skills, grooming etc.;
· To ensure capturing maximum patients' feedback and suggestion
· To remain well-groomed as per company policy.
· Review of new and follow-up appointments of the patients
· Review of first and follow-up appointments for the next appointment and reason
· Greeting and welcoming the patients/guests/consultants both voice and face-to-face.
· Monitor Collecting payments and generating receipts for the patients.
· Monitoring patients file (IVF files + Lab reports + SA report) for the next day appointments and informing same to consultants.
· Monitoring clinic ambience and display (Sound/Sight/Smell & Display on television, brochures, standee, and notices)
· Daily reports sending it to all concern department.
Job Types: Full-time, Permanent
Pay: ₹25, ₹45,000.00 per month
Benefits:
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
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