Technical Field Service Engineer
1 week ago
Eligibility Criteria:
Gender: Male candidate preferred
Qualification: BE / Diploma in Mechanical, Electrical, or Instrumentation & Control Engineering. Experience: Fresher or up to 1 year of relevant experience.
Required Skill Set:
Proficiency in spoken and written English, Hindi, and Marathi
Strong command of MS Office applications (Word, Excel, Outlook) with good speed and accuracy.
Excellent problem-solving skills and a positive attitude. Strong email and verbal communication skills.
Good understanJob Responsibilities
: Analyse and understand customer technical issues and requirements to recommend suitable solutions or services
Provide customer support via email, WhatsApp, and phone; maintain a daily log of customer complaints and prepare reports
Travel across India for site visits related to commissioning, installation, and repair of products.
Perform in-house and on-site troubleshooting and repair, testing of products; prepare detailed service reports
Prepare and submit techno-commercial offers for spares, site visits, and repair work
Follow up with customers via email and phone to secure orders, negotiate terms, and verify purchase orders (POs)
Process POs in the system and coordinate with internal teams for order execution; submit order acceptance and follow up on payments Prepare and maintain weekly and monthly service reports
Job Types: Full-time, Permanent, Fresher
Pay: ₹12, ₹17,000.00 per month
Work Location: In person
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