Telecaller

1 day ago

Mogappair Chennai, India Vecura Wellness Clinic Full time ₹ 3,00,000 - ₹ 4,50,000 per year

Job Summary:

Vecura is looking for a proactive and customer-friendly Telecaller to handle inbound and outbound calls. The role involves promoting wellness products/services, explaining treatment details, converting leads into appointments/sales, and ensuring excellent customer support. Candidates must be fluent in Telugu, Tamil, English, and Hindi (read, write & speak).

Key Responsibilities:

  • Handle inbound and outbound calls with professionalism and patience.
  • Explain wellness services, products, and treatments to customers clearly.
  • Maintain call logs, customer records, and follow-up schedules.
  • Achieve daily/weekly/monthly call and conversion targets.
  • Handle queries, resolve concerns, and provide accurate information.
  • Build strong rapport with customers to improve client satisfaction and trust.
  • Coordinate with the sales and operations team for smooth appointment scheduling.

Requirements:

  • Proven experience as a Telecaller / Voice Process Executive preferred (Fresher can also apply).
  • Must know Telugu, Tamil, English, and Hindi (read, write, speak).
  • Strong communication, persuasion, and interpersonal skills.
  • Target-driven with the ability to handle rejections and maintain positivity.
  • Basic computer knowledge (MS Office, CRM tools).

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