Telecaller Executive

1 day ago

Mogappair Chennai Tamil Nadu, India Popular Vehicles and Services Ltd Full time

An automobile telecaller, also known as a telemarketer or telesales executive in the automobile industry, focuses on generating leads and sales through phone calls. Their responsibilities include making outbound calls to potential customers, introducing vehicle models and promotions, understanding customer needs, and scheduling appointments like test drives. They also handle inbound calls, addressing customer inquiries and resolving issues. Strong communication and sales skills, along with the ability to use CRM software, are typically required. Here's a more detailed breakdown of the typical responsibilities:Core Responsibilities:

- **Outbound Calling**:Making a high volume of calls to potential customers to introduce vehicles, promotions, and generate interest.
- **Lead Generation**:Identifying and qualifying potential customers based on their needs and preferences.
- **Appointment Setting**:Scheduling test drives, consultations, or showroom visits for interested customers.
- **Inbound Handling**:Answering incoming calls from customers, addressing inquiries, and resolving issues related to sales, service, or other related topics.
- **Sales Support**:Following up with leads to convert them into sales, providing information about financing options, and assisting with the sales process.
- **Customer Relationship Management (CRM)**:Maintaining accurate records of customer interactions, updating contact information, and managing leads within the CRM system.

Skills and Qualifications:

- **Excellent Communication Skills**: The ability to clearly and effectively communicate with potential customers over the phone.
- **Sales Skills**: Persuading customers, handling objections, and closing deals.
- **Product Knowledge**: A good understanding of the vehicles, their features, and pricing.
- **Customer Service Skills**: Addressing customer inquiries and concerns with professionalism and empathy.
- **CRM Proficiency**: Familiarity with using CRM software to manage leads and track customer interactions.
- **Target Achievement**: The ability to meet or exceed sales targets and quotas.
- **Resilience and Adaptability**: The ability to handle rejection and adapt to changing customer needs and market conditions.
- 25 Telecaller Automobile Service Job Vacancies | IndeedA telecaller in the automobile industry, also known as a customer support executive or telecalling officer, is responsible for gen...Indeed
- Job Description For Automobile Retail Telecaller | PDF - ScribdAs an Automobile Retail Telecaller, you will be responsible for contacting potential customers by telephone to generate leads, sch...Scribd
- Show all

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Food provided
- Health insurance
- Internet reimbursement
- Leave encashment
- Life insurance
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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