Tele Caller Executive

22 hours ago


Pundag Ranchi Jharkhand, India Amity Global Business School Chennai Full time ₹ 21,60,000 - ₹ 30,00,000 per year

Qualifications, and Job Description

  • Graduate
  • Good Communication skills
  • The Tele-counselor will be responsible for engaging with potential students via phone to provide program information
  • Interaction: Conduct inbound and outbound calls , answer inquiries, and provide information or support.
  • Needs assessment: Listen to Student concerns and assess their needs to provide personalized advice and solutions.
  • Guidance and support: Offer expert advice on a range of topics, such as academic programs, career paths, or personal challenges.
  • Record keeping: Maintain detailed and accurate records of interactions.
  • Collaboration: Work with other team members, such as admissions or HR, to ensure a smooth process and high level of service.
  • Follow-up: Conduct follow-up calls to ensure client satisfaction

Job Types: Full-time, Permanent

Pay: ₹18, ₹25,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person


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