Senior Systems Engineer
5 days ago
Role & responsibilities
Department: Jiva Cloud Services
Job Type: Full time
POSITION SUMMARY
We are looking for a skilled Systems Engineer to analyze, design, implement, and maintain robust, secure, and scalable storage and network infrastructures. This role requires good technical knowledge in datacenter operations, server administration, storage systems (SAN/NAS/cloud) and networking (LAN/WAN, firewalls, switching, routing). The ideal candidate will support enterprise IT operations, improve system reliability, and contribute to business continuity planning.
PRINCIPLE JOB RESPONSIBILITIES:
- Install, configure, and deploy servers, storage arrays, and network hardware (racks, cabling, power distribution)
- Perform hardware upgrades, component replacements, and diagnostics on servers and storage systems.
- Troubleshoot physical hardware issues (CPU, RAM, disk failures, etc.) and escalate when necessary.
- Collaborate with network, systems, and cloud teams to ensure hardware meets operational requirements.
- Participate in on-call rotation and respond to hardware-related incidents.
- Monitor storage infrastructure for performance, capacity, and reliability.
- Design and maintain enterprise network architecture (LAN, WAN, VPN, WLAN).
- Configure and troubleshoot routers, switches, firewalls, and load balancers.
- Assist in the troubleshooting and restoration of all server related incidents with appropriate documentation, including issues and outages.
- Assist in diagnosing and resolving hardware, software, server, networking, and system issues when they arise.
- Hardware and Networking expertise on server hardware.
- Monitor network performance, storage performance and assist in perform capacity planning and optimization.
- Ensure the availability, reliability, scalability, and manageability of the data storage environment
- Maintain and administer virtualization platforms (e.g., VMware, Hyper-V, KVM).
- Maintain storage area network (SAN) environment and/or network attached storage (NAS) environments.
- Handle server patching, updates, backups, and security hardening.
- Excellent written and oral communication skills.
- Analyze both hardware and software products for evaluation
- Write technical documentation
Required Qualifications:
- Bachelor's degree in Information Technology, Computer Science, or a related field; or equivalent professional experience.
- 8+ years of experience in enterprise IT environments with a focus on storage, networking, datacenter and server administration.
- Hands-on experience with major storage systems (e.g., NetApp, Dell EMC, Pure Storage, HPE, or similar).
- Experience working on networking technologies: TCP/IP, VLANs, VPNs, BGP, OSPF, DNS, DHCP.
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