Senior Program Analyst

7 hours ago

Gurgaon, Haryana, India WNS Global Services Pvt Ltd Full time ₹ 6,00,000 - ₹ 18,00,000 per year

REF70513W_ Senior Program Analyst - WTS - Service Desk - Pune/Chennai

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400 clients with the help of our 44,000 employees.

Job Description

3 years of experience in Application Support

Must have hands on knowledge on ticketing tools e.g. service now, remedy etc

Experience in providing services to agreed SLA's and OLA's

Experienced in Problem and Incident Management

Flexible to work in 24 * 7 model rotational and night shifts

Experience with supporting multi-tier infrastructures

Excellent interpersonal and communication skills

Must have knowledge on application monitoring tools e.g. SolarWinds

L0 L1 Application Support with knowledge of .net & SQL Server

Qualifications

Bachelors in Computer Science

Experience LevelEntry Level

  • Senior Program Analyst

    3 hours ago

    Gurgaon, Haryana, India WNS Global Services Pvt Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    REF70194V_ Service Desk - Senior Program Analyst - WTS - 2 to 4 years - Pune/ Chennai Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients...

  • Program Analyst

    1 week ago

    Gurgaon, Haryana, India MakeMyTrip Full time ₹ 80,00,000 - ₹ 1,50,00,000 per year

    About the OpportunityRole: Program AnalystLevel: Senior Executive/ Assistant ManagerReporting To: Senior Manager - Customer ExperienceLocation: GurgaonAbout the FunctionThe Customer Experience (CX) team is dedicated to reimagining how customers engage with us across their journey. By leading initiatives that enhance satisfaction, reduce effort, and simplify...

  • Senior Program Analyst

    2 days ago

    Gurgaon, Haryana, India WNS Global Services Pvt Ltd Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    REF78397N_ Senior Program Analyst - WTS - Power Apps - 2 to 5 years Experience Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10...

  • Senior Program Analyst

    2 hours ago

    Gurgaon, Haryana, India WNS Global Services Pvt Ltd Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    REF82342W_ Senior Program Analyst - WTS - PowerApps - 2 to 4 years Exp Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10...

  • Senior Data Analyst

    4 days ago

    Gurgaon, Haryana, India Trainedbyyvs Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Company DescriptionTrainedbyyvs is dedicated to improving lives by helping corporates achieve fat loss, enhance their health, and boost energy levels. With a focus on health and fitness education, the company specializes in driving physical transformations that enhance quality of life. Trainedbyyvs creates tailored programs to support individuals in adopting...

  • Senior Analyst

    2 weeks ago

    Gurgaon, Haryana, India Mastercard Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Our PurposeTitle and SummarySenior Analyst, Data Quality Programs-4The Enterprise Data Quality (EDQ) team within the AI and Data Office is responsible for developing Mastercards data quality program and driving data quality improvementsWe ensure data is of the highest quality and is fit-for-purpose to support business and analytic usesOur team designs...

  • Program Analyst

    4 hours ago

    Gurgaon, Haryana, India WNS Global Services Pvt Ltd Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    REF81496B_ Program Analyst - WTS - Python developer - 1 to 3 years Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries....

  • Senior Analyst

    2 days ago

    Gurgaon, Haryana, India Nykaa E- Retail Private Limited Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Senior Analyst I am looking to hire a Senior Analyst in my team with 5-7+ years of prior work experience in Analytics.You would be working on a lot of cool business problems to solve for business strategy, segmentation, brand and category analysis, etc. Prior experience with an e-comm organisation would be an added advantage. The role is based out of...

  • Analyst/ Senior Analyst

    6 days ago

    Gurgaon, Haryana, India American Express Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new...

  • Analyst/ Senior Analyst

    6 days ago

    Gurgaon, Haryana, India American Express Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new...