Sales Executive

2 weeks ago

Goa, India Mirashya Homes Full time ₹ 1,80,000 - ₹ 2,16,000 per year
  • Lead Generation & Follow-ups: Identify and follow up on leads through calls, WhatsApp, emails, and OTA inquiries to convert them into confirmed bookings.
  • Reservation Handling: Process and manage reservations through OTA platforms, PMS, and internal booking systems with accuracy.
  • Guest Communication: Respond promptly and professionally to guest queries, providing all necessary property details and assistance.
  • Customer Service: Ensure smooth pre-arrival, check-in, and check-out experiences by coordinating with operations and housekeeping teams.
  • Upselling & Cross-selling: Promote upgrades, add-ons, and special packages to maximize revenue per booking.
  • Pricing & Discounts: Implement approved dynamic pricing strategies, apply discounts correctly, and maintain transparency with guests.
  • Data Accuracy: Maintain proper records of bookings, guest details, and payments for smooth operations and reporting.
  • Reporting & Insights: Prepare and share daily sales and reservation reports, track booking trends, and provide insights to management.
  • Customer Relationship Management: Build long-term relationships with repeat guests to increase loyalty and referrals.
  • Target Achievement: Work towards and achieve monthly sales, occupancy, and revenue targets set by management.
  • Team Coordination: Collaborate closely with internal teams to ensure seamless operations and guest satisfaction.

Job Type: Full-time

Pay: ₹15, ₹18,000.00 per month

Language:

  • English (Preferred)

Work Location: In person

Speak with the employer

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