Credit Operations Executive

1 week ago

Bengaluru, Karnataka, India CIEL HR Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Role & responsibilities

Verify customer identity and ensure compliance with regulatory requirements.

  • Review and validate KYC documents, including identification, address proof, and

income verification.

  • Ensure accurate and timely updating of customer information in our systems.
  • Review and validate loan documents, including loan agreements, promissory notes,

and security agreements.

  • Ensure compliance with regulatory requirements and internal policies.
  • Handle TVR calls from customers, providing/gathering timely and accurate

responses to their queries.

  • Verify customer information and ensure that all necessary documentation is in place.
  • Resolve customer complaints and issues in a professional and courteous manner.

Requirements

  • Bachelor's degree in Finance, Accounting, or a related field.
  • Minimum 1-2 years of experience in credit operations, KYC Operations,

Disbursement Operations or loan document valuation.

  • Proven experience in handling TVR calls and resolving customer complaints.
  • Strong knowledge of credit operations, KYC, and loan document valuation.
  • Ability to work in a fast-paced environment and meet deadlines.

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