Database TSR

5 days ago

Bengaluru Chennai Gandhinagar, India Tata Consultancy Services Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Role- Database TSR (Technical Support Representative)

Required Technical Skill Set- L2 MySQL / Postgres / Mongo Databases, L1-L2 Cloud Ops

No of Requirements

Desired Experience Range- 3 to 7 years

Location of Requirement- Chennai, Gandhinagar, Bangalore

Desired Competencies (Technical/Behavioral Competency)

Must-Have

(Ideally should be at least 3 years of hands-on with Database systems)

  • Should have proficiency in database languages, operating systems, hardware components, and various cloud platforms
  • Experience and exposure in installing & configuration, performance tuning & optimization
  • Hands-on with replication & schema designing, query optimization, data security procedures
  • Regularly updating and maintaining the system to ensure optimal performance and security
  • Exposure in configuring and managing network devices and services
  • Maintaining accurate and up-to-date documentation of system configurations, procedures, and troubleshooting steps
  • Identifying, resolving technical issues, and diagnosing the root cause of technical problems, whether hardware, software, or network-related
  • Providing technical assistance to users, both internal and external, through various channels
  • Communicating technical information clearly and concisely to users and stakeholders
  • Setting up and tearing down cloud resources (servers, storage, networks) as needed
  • Ensuring consistent and secure configurations across the cloud environment
  • Support with 24x7 operations (Rotational Shifts)
  • English language (verbal and written) Proficiency is must

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