
Looker TSR
3 days ago
Role & responsibilities - Looker TSR (Technical Support Representative)
Required Technical Skill Set- L1-L2 Looker, L1-L2 Data Visualization ETL tools, L1-L2 Cloud Ops
Desired Experience Range- 3 to 7 years
Location of Requirement - Chennai, Gandhinagar, Bangalore
Desired Competencies (Technical/Behavioral Competency)
Must-Have
(Ideally should be at least 3 years of hands-on with SQL Query)
- Experience and exposure in Looker product
- Strong expertise in SQL for querying, scripting, and developing database objects
- Regularly updating and maintaining the system to ensure optimal performance and security
- Exposure in configuring and managing network devices and services
- Experience in building tools and platforms that enable Data Visualization and interactive displays
- Proficiency in industry-standard ETL tools like Power BI, Informatica etc
- Maintaining accurate and up-to-date documentation of system configurations, procedures, and troubleshooting steps
- Identifying, resolving technical issues, and diagnosing the root cause of technical problems, whether hardware, software, or network-related
- Providing technical assistance to users, both internal and external, through various channels
- Communicating technical information clearly and concisely to users and stakeholders
- Setting up and tearing down cloud resources (servers, storage, networks) as needed
- Ensuring consistent and secure configurations across the cloud environment
- Support with 24x7 operations (Rotational Shifts)
- English language (verbal and written) Proficiency is must
Preferred candidate profile
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