Chat Process Associate

6 days ago


Noida, Uttar Pradesh, India HUMAN BEFORE RESOURCE PRIVATE LIMITED Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Roles and Responsibility

  • Handle customer inquiries and resolve issues via chat.
  • Provide timely and professional responses to customer queries.
  • Utilize problem-solving skills to address complex customer concerns.
  • Collaborate with internal teams to enhance customer experience.
  • Maintain accurate records of customer interactions and transactions.
  • Continuously improve knowledge and skills to stay current with industry trends.

Job Requirements

  • Excellent communication and interpersonal skills are required.
  • Ability to work effectively in a team environment is essential.
  • Strong problem-solving and analytical skills are necessary.
  • Adaptability to changing situations and priorities is key.
  • Proficiency in using computer applications and software is expected.
  • A strong attention to detail and ability to multitask are vital.
  • Candidates must hold an undergraduate degree or equivalent qualification.


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