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Assistant Manager

2 weeks ago

New Delhi, India Cushman & Wakefield Full time US$ 9,00,000 - US$ 12,00,000 per year

Job Title

Assistant Manager - Building

Job Description Summary

You will be in charge of the entire bouquet of Property Management Services provided at the site. Your role will be to ensure smooth operations at the facility/site by enhancing efficiency using innovation and technology. Your role will encompass and not be limited to:

Job Description

  • Ensuring manpower at the site is enabled to face challenges by guiding, grooming, developing and supporting them as and when required.
  • Formulating suitable budgeting controls and Monitoring SLA's & KPI's for JLL and outsourced agencies towards effective service deliverance.
  • Maintaining service level agreements and keeping performance indicator scores above excellence. 
  • Ensuring timely renewal of the agreement, submission of invoices and follow-ups for the payments.
  • Overseeing all vendor quotations and invoices.
  • Ensure proper signoffs for attendance and all the required details for cost sheet submission.
  • Ensuring timely submission of client approved cost sheet to JLL office and following up for the invoice.
  • Ensuring Accuracy of billing information.
  • Manpower planning for the site (playing a major role in their hiring process etc.)
  • Conducting daily site rounds to ensure proper maintenance of all structures/ building facilities and services are carried out.
  •  Ensure proper teamwork for all the facilities.
  • Assisting client SPOC in creating the annual budget for site operations and formulating strategies for effective management.
  • Reviewing and ensuring data (hard and soft copy)/ e-mails/ client files are updated.
  • Dealing with occupants' queries in verbal/ written form.
  • Ensuring robust complaint management process is in place and is followed meticulously
  • Communicating and circulating information to occupants' authorities on operational complications.
  • Ensuring health and life safety regulations/ manuals are adhered on site
  • All risk assessment recommendations are implemented and enforced for compliances.
  • Creating business continuity plans.
  • Resolving emergency maintenance matters with urgency.
  • Maintaining exemplary relationship management with projects, consultants, contractors, govt. authorities, statutory agencies for ease and smooth operations and maintenance of the property.
  • Creating and submitting the daily management report (DMR) and the monthly management reports (MMR). 
  • Coordinate and maintain the as-built drawing and transition document library.
  • Work closely with the regional RO / HO / SME/ Training teams and ensure closures of all required reports.
  • Facilitate the services under the Slogan "No Safety No Work".

You will have a Degree / Diploma in Electrical/Mechanical /Civil OR equivalent, with min 7 to 8 years of work experience in Facility Industry /Real Estate/ Hotel or Construction Industry. For commercial sites candidates with commercial experience will be preferred.

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from

Being part of a growing global company;

Career development and a promote from within culture;

An organization committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.
We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.

We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

INCO: "Cushman & Wakefield"