Executives

2 weeks ago


Pune, Maharashtra, India EXL Service Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Executives

EXL/E/1467804

Utilities & OthersPune

Posted On

02 Sep 2025

End Date

17 Oct 2025

Required Experience

1 - 3 Years

Basic Section

Number Of Positions

1

Band

A1

Band Name

Executives

Cost Code

D006444

Campus/Non Campus

-

Employment Type

Permanent

Requisition Type

Backfill

Max CTC

Complexity Level

Voice CEF B2 (Complexity Level 3)

Work Type

Work From Office – Fully Working From EXL/ Client Offices

Organisational

Group

Emerging

Sub Group

Emerging Business Unit

Organization

Utilities & Others

LOB

Voice

SBU

Operations

Country

India

City

Pune

Center

IN Pune C11

Skills

Skill

GERMAN LANGUAGE

TELEPHONE SKILLS

COMMUNICATION

ENGLISH

Minimum Qualification

10+2

Certification

No data available

Job Description

  • Processing orders and dealing with general enquiries including those relating to orders not received and returns not credited
  • Dealing with queries from Next stores relating to their deliveries of customer parcels and store stock checks
  • Enquiries from international customers relating to orders not received and order tracking and returns - multiple languages required including English and German
  • Admin ranging from adjusting customer accounts through to sending mass customer communications

Workflow

Workflow Type

Voice



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