Executives
2 weeks ago
Executives
EXL/E/1467804
Utilities & OthersPune
Posted On
02 Sep 2025
End Date
17 Oct 2025
Required Experience
1 - 3 Years
Basic Section
Number Of Positions
1
Band
A1
Band Name
Executives
Cost Code
D006444
Campus/Non Campus
-
Employment Type
Permanent
Requisition Type
Backfill
Max CTC
Complexity Level
Voice CEF B2 (Complexity Level 3)
Work Type
Work From Office – Fully Working From EXL/ Client Offices
Organisational
Group
Emerging
Sub Group
Emerging Business Unit
Organization
Utilities & Others
LOB
Voice
SBU
Operations
Country
India
City
Pune
Center
IN Pune C11
Skills
Skill
GERMAN LANGUAGE
TELEPHONE SKILLS
COMMUNICATION
ENGLISH
Minimum Qualification
10+2
Certification
No data available
Job Description
- Processing orders and dealing with general enquiries including those relating to orders not received and returns not credited
- Dealing with queries from Next stores relating to their deliveries of customer parcels and store stock checks
- Enquiries from international customers relating to orders not received and order tracking and returns - multiple languages required including English and German
- Admin ranging from adjusting customer accounts through to sending mass customer communications
Workflow
Workflow Type
Voice
-
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