Manager Operations

JLL empowers you to shape a brighter way.  Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   Location: AiroliReporting To: Operations Director or as assignedJob SummaryThe Technical Lead (Campus Lead) will manage all aspects of facility, contract, and procurement operations for technical services at the client's data centre campus. This role ensures operational excellence, compliance, and 100% uptime across MEP (Mechanical, Electrical, and Plumbing) assets. The incumbent will lead engineering processes, ensure statutory compliance, oversee vendor management, manage budgets, and act as the primary technical liaison for both internal and external stakeholders.Key ResponsibilitiesDevelop and implement a facility management program, including preventative and life-cycle maintenance requirements.Plan, schedule, and execute 52-week preventive maintenance for all MEP assets, ensuring minimum downtime.Supervise maintenance and repair of facilities and equipment; oversee facility refurbishments and renovations.Conduct and document regular facility inspections, ensuring compliance with health, safety, and industry codes.Oversee facility central services such as reception, security, cleaning, catering, waste disposal, and parking.Ensure all facility operations adhere to local and national statutory requirements, and submit relevant statutory returns on time.Allocate and manage facility space for maximum efficiency; coordinate intra-office moves.Implement and review best-practice facility management processes to drive operational efficiency.Lead engineering and data centre operations, attending relevant meetings and driving improvement initiatives.Manage and review service contracts, contractors, and vendors to ensure SLAs are met; maintain vendor and contractor relationships.Oversee procurement, including obtaining quotes, negotiating contracts, verifying invoices, and managing expenditures to deliver cost optimization.Prepare, track, and present facility budgets, financial reports, contracts, expenditures, and purchases.Monitor and manage expenses, identify and implement cost reduction initiatives.Recruit, manage, develop, and train facility maintenance staff; allocate and monitor staffing levels.Ensure environmental, health, and safety standards, including energy efficiency and sustainability best practices.Respond promptly to facility and equipment alarms, system failures, and occupant requests to support business continuity.Assure security and prompt resolution of facility-related issues.Maintain effective communication with technical teams, management, and external stakeholders.Qualification & ExperienceBachelor's degree (B.Tech/BE) in Electrical, Mechanical, or Electronics Engineering from a reputed institute or equivalent with relevant experience.Minimum 10 years of professional experience in facility or data centre operations.At least 4 years of hands-on experience in: Operation and maintenance of large physical infrastructure/data centre components. Management of civil, electrical, HVAC, LAN, safety, and security systems in a large-scale environment. Operation and upkeep of integrated Building Management Systems (BMS).Strong verbal and written communication and documentation skills.Desired SkillsStrong problem-solving and analytical abilities.Demonstrated vendor and contract management experience.Proven leadership and experience building high-performing teams.Ability to manage multiple operations and projects concurrently.Deep understanding of statutory compliance and technical standards relevant to data centre operations.Location: On-site –Thane, MHScheduled Weekly Hours:48If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements.  We're interested in getting to know you and what you bring to the tableJLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.