Sr. Service Engineer

2 weeks ago

Jaipur, Rajasthan, India IndiFOSS Analytical Pvt. Ltd. Full time ₹ 4,20,000 per year

JOB DESCRIPTION:

  • High - End Instrument - Service
  • Target Achievement as per KRA/KPI
  • Installation & Training to customers.
  • Exhibition Participation
  • Trail & Demo

Key Skills required :

  • Basics of Electronics and Instrumentation.
  • Knowledge of Trouble shooting of Analytical Instrumentation.
  • Able to understand the Circuit diagram and its flow and capable to trace it on PCB.
  • Knowledge of Validation and calibration of Equipment.
  • Root cause analysis of service complaints

Soft skill also required:

MS-Excel, Computer Proficiency, etc.

Non-Technical Skills required :

  • Knowledge of CRM, Review / Analyze/update CRM Data entry.
  • Expert in Data Management and Report Preparation based on requirements.
  • Root cause analysis Report preparation and Review with reporting manager and coordinate with team to resolve.
  • Able to do new Installations, preventive maintenance, remote support, telephonic support, troubleshooting of instruments deployed.
  • Warranty/AMC expiry renewal along with SCP consumption
  • Anticipate customers and Field team needs and discuss with reporting manager/department head to deliver timely response to meet their expectations.
  • Good Communication Skill.
  • Attending to corporate clients concerns & complaints and share with HOD and undertake steps for effectively resolving them.
  • Coordination with Sales and other team for smooth service support activities.

Experience: 3 - 8 yrs

Education Required: Diploma/B. Tech/BE in (Electronics /Instrumentation/Electrical)

Location: Jaipur, Rajasthan

Job Types: Full-time, Permanent

Job Types: Full-time, Permanent

Pay: ₹25, ₹35,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Internet reimbursement
  • Provident Fund

Education:

  • Diploma (Required)

Willingness to travel:

  • 100% (Preferred)

Work Location: Remote

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