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Client Servicing Executive
2 weeks ago
Client Servicing Executive / Manager
Location: Goregaon, Mumbai
Company: Pentacle Designing Solutions Pvt. Ltd.
LinkedIn - Pentacle Designs
About Us
Pentacle is a specialized healthcare advertising agency with deep expertise in pharmaceuticals, life sciences, medical devices, and consumer health products.
As a full-service creative agency, we offer end-to-end branding, marketing, and communication solutions tailored to the healthcare industry.
Driven by our five core values — Vision, Creativity, Research, Integrity, and Communication — we transform complex medical information into creative, compliant, and impactful campaigns.
If you're passionate about healthcare, creativity, and meaningful brand storytelling, Pentacle offers a collaborative and growth-oriented environment where your ideas truly matter.
Role Overview
As a Client Servicing Executive/Manager, you'll be the key link between clients and our internal teams. You'll manage client relationships, oversee project delivery, and help grow business through exceptional service and strategic support.
Key Responsibilities
- Act as the primary point of contact for clients and manage day-to-day communication.
- Understand client needs and ensure timely, high-quality delivery of creative and marketing projects.
- Coordinate with creative, design, and strategy teams to meet project goals and deadlines.
- Prepare quotations, proposals, and reports for clients as required.
- Build and maintain strong, long-term relationships to encourage repeat business.
- Identify opportunities for account growth and process improvement.
- Track market trends and share insights to support brand and service development.
Requirements
- Graduate/Postgraduate in Marketing, Communication, or related field.
- 1–5 years of experience in client servicing/account management (preferably in advertising, branding, or healthcare communication).
- Excellent communication and interpersonal skills.
- Strong organizational, coordination, and multitasking abilities.
- Proactive, detail-oriented, and able to work in a fast-paced environment.
Job Type: Full-time
Work Mode: On-site (Goregaon, Mumbai)
Job Type: Full-time
Pay: ₹30, ₹50,000.00 per month
Benefits:
- Paid sick time
- Provident Fund
- Work from home
Work Location: In person
