Hiring L&D

1 week ago


Ahmedabad Pune, India VOIS Full time ₹ 9,00,000 - ₹ 12,00,000 per year

of a Role purpose: Management and administration of online and classroom based trainings for Vodafone global businesses including functional and system administration.

Key accountabilities and decision ownership:

  • Create and update classroom and online courses/trainings in the Learning Management System (LMS)
  • Load, test and trouble shoot e-Learning content and liaise with content owner to resolve any issues before publishing
  • Enrolment/Mark attendance of learners for classroom sessions where this has not been carried out online
  • Become a virtual member of the LMS community / Academies representing the Global Shared Service Centre and identifying new requirements and areas for process improvement
  • Deliver learning requests/tasks within the KPIs set (e.g. SLA, TAT, Quality)
  • Scheduling and execution of planned training
  • Track and Monitor attendance, feedbacks and effectiveness. Share with respective stake holders and raise flags when required
  • Managing learning management system.
  • Vendor management, instructor evaluation
  • Helping trainees in solving all training queries
  • Overall management of all calendar and ad hoc program
  • Maintaining training material, approved instructors, and contents repository
  • Marinating financial (PR/PO) tracker

    Providing all relevant reports based on training data. Coordination with SCM (Supply Chain Mgmt.) team.
  • Marinating and updating Training Process and procedure documents repository
  • Introduce and Implement ideas for training assessment/effectiveness measures improvement
  • Delivers Training Programs / Modules based on training plan requirements and according to a business-driven schedule
  • Designs and implements proactive communication plans to ensure that training and development initiatives are communicated effectively to global audiences.

Core competencies, knowledge and experience [max 5]:

  • 2-3 years work experience in L&D or LMS training/HR operations role
  • Domain knowledge for e-learning, classroom and virtual class learning administration in any LMS platform
  • LMS configuration, LMS administration, SuccessFactors LMS knowledge (preferred)
  • Knowledge of any LMS Learning Management systems (advantage)
  • Effective communication: Should be able to converse effectively with global employees/stakeholders
  • Work with partners (globally) to assess their needs and develop system driven solution keeping end user experience.
  • Collaborate with other teams to drive transformation, process simplifications, automations, etc.
  • Proficiency in MS Office Suite
  • Data analysis and logical thinking (elementary)
  • Knowledge of PowerApps platform (advantage)

Must have technical / professional qualifications:

  • BCA/ BSc/MSc/BCom/BBA/MBA
  • Training and Development/LMS knowledge (preferably SuccessFactors)
  • Basic proficiency MS Office Suite


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