Hiring L&D
1 week ago
of a Role purpose: Management and administration of online and classroom based trainings for Vodafone global businesses including functional and system administration.
Key accountabilities and decision ownership:
- Create and update classroom and online courses/trainings in the Learning Management System (LMS)
- Load, test and trouble shoot e-Learning content and liaise with content owner to resolve any issues before publishing
- Enrolment/Mark attendance of learners for classroom sessions where this has not been carried out online
- Become a virtual member of the LMS community / Academies representing the Global Shared Service Centre and identifying new requirements and areas for process improvement
- Deliver learning requests/tasks within the KPIs set (e.g. SLA, TAT, Quality)
- Scheduling and execution of planned training
- Track and Monitor attendance, feedbacks and effectiveness. Share with respective stake holders and raise flags when required
- Managing learning management system.
- Vendor management, instructor evaluation
- Helping trainees in solving all training queries
- Overall management of all calendar and ad hoc program
- Maintaining training material, approved instructors, and contents repository
- Marinating financial (PR/PO) tracker
Providing all relevant reports based on training data. Coordination with SCM (Supply Chain Mgmt.) team. - Marinating and updating Training Process and procedure documents repository
- Introduce and Implement ideas for training assessment/effectiveness measures improvement
- Delivers Training Programs / Modules based on training plan requirements and according to a business-driven schedule
- Designs and implements proactive communication plans to ensure that training and development initiatives are communicated effectively to global audiences.
Core competencies, knowledge and experience [max 5]:
- 2-3 years work experience in L&D or LMS training/HR operations role
- Domain knowledge for e-learning, classroom and virtual class learning administration in any LMS platform
- LMS configuration, LMS administration, SuccessFactors LMS knowledge (preferred)
- Knowledge of any LMS Learning Management systems (advantage)
- Effective communication: Should be able to converse effectively with global employees/stakeholders
- Work with partners (globally) to assess their needs and develop system driven solution keeping end user experience.
- Collaborate with other teams to drive transformation, process simplifications, automations, etc.
- Proficiency in MS Office Suite
- Data analysis and logical thinking (elementary)
- Knowledge of PowerApps platform (advantage)
Must have technical / professional qualifications:
- BCA/ BSc/MSc/BCom/BBA/MBA
- Training and Development/LMS knowledge (preferably SuccessFactors)
- Basic proficiency MS Office Suite
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