RTO Executive

2 weeks ago


India CarDekho Full time ₹ 8,00,000 - ₹ 12,00,000 per year
RTO Executive - Multiple locations

Multiple locations

Department

Financial Services_Marketplace_Used Car_d_Operations_RTO Ops

Job posted on

Oct 12, 2023

Employment type

Onroll

Group Company: Cardekho

Designation: RTO Executive (2_459_95_201_267_401_1007)

Office Location:

Position description: To manage all the operations pertaining to RC transfer for a given region

Primary Responsibilities:

  • Managing the RC transfer process for used cars in a region
  • Evaluation & verification of transfer documents
  • Management of RC transfer documents & handover to external agency for RC transfer
  • Discussing with external agency to confirm the cost involved per case
  • Coordinating with External agency to ensure timely transfer of RC
  • Resolving all issues related to RC transfer
  • Adherence to RC management system, updating the status of cases on regular basis
  • Doing Reconciliation of closed cases with concerned stakeholders on periodic basis
  • Communication & Stakeholder Management
  • Following up with concerned persons in-case of any document unavailable, or any unforeseen issue
  • Publishing report or MIS on periodic basis to share updates on open- cases

Key Performance Indicators: 1.No. of RC transfers done in a month 2.Closing of cases within identified buckets 3.Deferral updation on title box 4.Escalation for PDD update or from sales team

Required Competencies: 1. Strong knowledge of RC transfers 2. Good knowledge of developing/ dealing with RTO Vendors

Required Skills: 1.Display Business Integrity & Ethics 2.Displays Logical thinking for problem evaluation and solving 3.Ability to identify risks and implement mitigating controls within current processes 4.Excellent analytical ability & data driven decision-making skills


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