School Executive

1 day ago

Bengaluru, Karnataka, India K12 Techno Services Full time ₹ 8,00,000 - ₹ 12,00,000 per year

Key Responsibilities: Marketing and Admissions / Collections

  • Ensuring there is no Zero paid for fee payment on a monthly basis.
  • Transport Fee collections.
  • Fee dues are paid on time for the first term.
  • Collection of Fine and any other miscellaneous income.
  • Responsible for Pre-School tie-ups in designated area.
  • Target achievement for revenue and admissions.
  • Planning and execution of all the marketing activities/events/tie ups.
  • Training and development of Team members of diverse verticals. Accounts, branch operations, maintenance and upkeep, vendor management, Customer Relationship Management.

Branch Handling

  • Taking care of smooth operation of the given branch
  • Responsibility of collection of tuition fee collection, Campus Maintenance, Transport System
  • Working on data and preparing reports for presentation - Parent handling and entire responsibility to handle all non-academic grievances
  • Should have knowledge in handling inventory
  • Handling employee grievances - Focus on continuous improvement to increase efficiency of task - Standardizing the process
  • Keeping Close track on Inward/Outward movement
  • Trustee Handling and Stakeholder Management
  • Handling grievances in BMC
  • Coordinating amongst other business verticals such as Marketing, Logistics, Procurement, Projects, Academics, etc.
  • Conducting interviews for admin team members

Parent Handling

  • Front facing on all non-academic issues.

Handling Complaints

  • Making sure the issues mentioned in Complaint Register are resolved at the earliest.
  • Follow up with Front Office, Accounts and Campus In-charge for early resolutions of complaints.

Staff

  • Keeping a close track of staff strength.
  • Ensuring the attendance for staff is regularly and properly marked by EA.
  • Be the contact point of HR for attendance and salary processing.
  • Follow up with Corporate Office for staff complaints/ issues.
  • Making sure the recruitment database is maintained properly by front office.
  • Getting data for recruitment of surrounding schools and play school teachers.

Transport

  • Keeping a close track on bus operations.
  • Ensuring timely maintenance of buses.
  • Making sure the GPRS of all buses is functioning properly for parents to receive updates.
  • Breath analyses test is done on a regular basis for drivers.
  • Campus Maintenance
  • Ensuring overall school maintenance.
  • Checking Maintenance Register daily.
  • Play Grounds/ Courts are well maintained.

Trustee Handling

  • Handling administrative issues.
  • Quarterly reviews.
  • Getting signatures on required cheques by Trustees.

Finance

  • Keeping close track of collections.
  • Managing petty cash for the branch and ensuring the documents are in order.
  • Managing vendor payments and attendance.

Campus Maintenance

  • Ensuring overall school maintenance.
  • Checking Maintenance Register daily.
  • Play grounds, courts & all other amenities are well maintained.

Desired Candidate Profile:

  • Graduation /Masters Operations from tier 1/2 institute with 0-3 years of experience
    • Excellent people management skills
  • ability to manage multiple stakeholders
    • Good written, conversational and communication skills
    • Flair for engaging with people and developing relationships and ability to work in diverse teams
    • Willingness to learn, self-motivated and capable of handling unstructured work scenarios
    • Willingness to travel – within same city to the branches

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